Customer Service Specialist

1 week ago


Orchard, Singapore INITIA Group Full time

**Title: Customer Service Specialist**

***

**Location: Singapore**

**We are seeking an outgoing and passionate Customer Service Specialist to join our Hair Salons located in Mandarin Gallery and Orchard Gateway**

**WHAT WE ARE LOOKING FOR**:

- **Answer service calls or tend to approaching customers to provide a professional and exceptional customer experience.**:

- **Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.**:

- **Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.**:

- **Engage proactively in processing and administration tasks, ensuring accurate and timely execution.**:

- **Someone who is good in communicating.**

**EMPLOYEE BENEFITS**:

- **Guaranteed career growth with incentives**:

- **Birthday Voucher**:

- **Cozy working environment**:

- **Energetic & innovative work culture**:

- **Staff Discounts**

**ABOUT US**:
**INITIA Group is one of the biggest Beauty and F&B ambassadors in both Singapore and Malaysia.**

**Since its founding, INITIA's devotion and commitment have it one of the premier beauty & lifestyle platforms in Asia. Led by a dedicated team, INITIA Group creates a series of avant-garde beauty salons, integrating lifestyle & trendy elements to provide a top-notch & dynamic experience for our customers.**

**INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cylical, highly predictable, has strong senior management, and a strong online presence. INITIA has been in the beauty industry and has created a series of new concept salons that blends with lifestyle and trends to provide a unique and fascinating lounge that contributes to relaxation, inspiration that'll make you look & feel good inside and out.**

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,800.00 per month

**Benefits**:

- Cell phone reimbursement
- Professional development

Schedule:

- Day shift
- Holidays
- Monday to Friday

Work Location: In person



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