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Customer Service Officer

3 weeks ago

Orchard, Singapore INITIA GROUP Full time

**WE ARE EXPANDING**

We are currently looking for additional**:CUSTOMER SERVICE OFFICERS**

Work Status: Full-time
Work Locations: Either Orchard Central, Mandarin Gallery, or Ngee Ann City

- **Walking on Sunshine** / An oasis in the middle of a concrete jungle. It’s the phrase that has been used to describe our concept outlet, Walking on Sunshine time and time again. Combining the ambiance and services of a garden, cafe, salon, and beauty outlet into one single location we’ve created a concept that has never failed to impress our guests. The determination of our team to always put customers first translates to unforgettable experiences that customers never fail to record on their social media pages. It’s no wonder we’re considered by many to be Singapore’s most Instagrammable cafe. From the green decor to a hot pot of green tea, Walking on Sunshine offers customers a relaxing garden escape in the midst of a concrete jungle._


**WHAT WE’RE LOOKING FOR**:

- Must have proven working experience in customer service.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty line would be advantageous but not essential.
- Ability to stay calm and excellent in handling difficult customers.
- Comfortable using computers.


**WHAT TO EXPECT**:

- Opportunity for career progression
- Staff Discounts
- Birthday Vouchers
- Good Health Bonus
- Monthly Grooming Allowances
- Annual Leave, Marriage and Compassionate leaves
- Good performance annual increment
- Referral incentives
- AND MORE


**BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA**

**Salary**: $2,000.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location