Customer Service Executive

5 days ago


Orchard, Singapore Quesscorp Singapore Full time

Send reports and SMS reminders to patients
- Perform service recovery
- Booking of OGD & Coloscopy appointments
- Do triage (temperature checking)
- Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
- Manage end-to-end workflow with retailers: order management and fulfilment operations.
- Support other operation initiatives and administrative matters such as purchasing processes.
- Manage and uphold the customer relations quality of our staff
- Provide admin support to Sales & Marketing Executive
- Telemarketing duties
- Support service-related initiatives or projects to enhance customer experience
- Other duties as assigned by supervisor

**Job Types**: Full-time, Part-time, Permanent, Contract
Contract length: 12 months

**Salary**: $3,500.00 - $5,500.00 per month

**Benefits**:

- Additional leave
- Professional development
- Work from home
Schedule:

- Monday to Friday
Supplemental Pay:

- 13th month salary
- Performance bonus
- Yearly bonus



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