Customer Service Executive
5 days ago
Send reports and SMS reminders to patients
- Perform service recovery
- Booking of OGD & Coloscopy appointments
- Do triage (temperature checking)
- Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
- Manage end-to-end workflow with retailers: order management and fulfilment operations.
- Support other operation initiatives and administrative matters such as purchasing processes.
- Manage and uphold the customer relations quality of our staff
- Provide admin support to Sales & Marketing Executive
- Telemarketing duties
- Support service-related initiatives or projects to enhance customer experience
- Other duties as assigned by supervisor
**Job Types**: Full-time, Part-time, Permanent, Contract
Contract length: 12 months
**Salary**: $3,500.00 - $5,500.00 per month
**Benefits**:
- Additional leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
-
Customer Service Executive
5 days ago
Orchard, Singapore MARKET_SINGAPORE PTE LTD Full timeTo support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...
-
Customer Service Executive
3 days ago
Orchard, Singapore MARKET_SINGAPORE PTE LTD Full timeTo support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...
-
Customer Service Executive
3 days ago
Orchard, Singapore MARKET_SINGAPORE PTE LTD Full timeTo support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...
-
Customer Service Executive
4 days ago
Orchard, Singapore Perfect Medical Full time工作范围 - 处理接待及解答顾客一般查询 - 跟进顾客预约服务,与顾客建立良好关系 - 处理一般行政及文书工作 - Handle reception duties and answer general inquiries from customers - Follow up on customer appointments and establish a good relationships with customers - Handle general administrative and...
-
Customer Service Specialist
3 days ago
Orchard, Singapore INITIA Group Full time**Title: Customer Service Specialist** *** **Location: Singapore** **We are seeking an outgoing and passionate Customer Service Specialist to join our Hair Salons located in Mandarin Gallery and Orchard Gateway!** **WHAT WE ARE LOOKING FOR**: - **Answer service calls or tend to approaching customers to provide a professional and exceptional customer...
-
Customer Service Executive
3 days ago
Orchard, Singapore Epiderma Pte Ltd Full timeCENTERED ON RESULTS Rexults Group founded by pioneers, with over 20 years’ experience, of the Medical Aesthetics Clinic and Advanced Aesthetics business. The Group consists of three sub brands that combine to provide our clients the complete medical aesthetics and well-being experience, designed to deliver results: - Rexults Clinic - Rexults...
-
Customer Service Executive
1 day ago
Orchard, Singapore The Hearing Centre Pte Ltd Full timeHigh-energy and Goal-orientated person - Passionate to work with customers - Independent - Providing patients with details and qualifying phone consultations - Provide knowledge and in-depth advise for hearing loss and hearing aids - Develop individual solutions based on the requirements of the patient - Schedule appointments with patient and partner...
-
Customer Service Officer
3 days ago
Orchard, Singapore INITIA PTE. LTD. Full time**WE ARE EXPANDING!** We are currently looking for additional**:CUSTOMER SERVICE OFFICERS** Work Status: Full-time Work Location: Mandarin Gallery **WHAT WE’RE LOOKING FOR**: - Must have proven working experience in customer service. - Good and precise communication skills. - Customer Service oriented and passionate about serving customers. - Prior...
-
Customer Service Coordinator
6 days ago
Orchard, Singapore CITY DEVELOPMENTS LIMITED Full time**Job Overview**CITY DEVELOPMENTS LIMITED is committed to delivering exceptional customer experiences. As a Senior Customer Service Assistant Retail, you will be the face of our organization, providing top-notch support to our valued customers.**Responsibilities**Oversee daily operations of Concierge CounterAttend to customer inquiries and feedbackManage...
-
Customer Service Representative
3 days ago
Orchard, Singapore Perfect Medical Full timeAssist to handle customer appointments - Deliver professional customer service through handling Inbound and Outbound calls - Warm call to existing clients for sharing updates information - Customer service in Beauty/ Retail industry will be an advantage - Good interpersonal and communication skills - Self-motivated and hard-working **Salary**: $1,800.00 -...
-
Customer Service Officer
5 days ago
Orchard, Singapore Reveres Management Associates Pte Ltd Full timeReveres is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in! Department**:Admin** Project...
-
Customer Service Officer
3 days ago
Orchard, Singapore Allbest Exchange Pte Ltd Full timeLooking for FULL TIME/PART TIME staff Location: Orchard, Woodlands, Boon Lay, City Plaza Job Scope: - Main job duties: assist customer in money changing and money transfer - Making deposit at bank/ATM - Calculate, reconcile cash and banknote verification - Approach to customer enquiry - Ad hoc duties by management Requirement: - no experience required,...
-
Customer Services Specialist
5 days ago
Orchard, Singapore Young Living Singapore Pte Ltd Full time**Job Highlights** - Central Location - in the Heart of Town! - Competitive Employee Benefits - Dynamic Culture **Department Charter: Member Services** **Reports to: Member Services Manager** The Member Services Department provides superior customer service to our members and ensures that our they are happy, problems addressed and orders taken in a timely...
-
Customer Service
2 days ago
Orchard, Singapore THE BRANCH EMPLOYMENT AGENCY PTE. LTD. Full time1 year exp **Roles & Responsibilities** Job responsibilities: - Assist prospective customers with enquiries about hiring migrant domestic worker - Conduct interviews with MDWs and match with the requirements/needs of customers - Data entry and administrative work for company's records - Facilitate the arrival of MDWs to the undertaking of the employer -...
-
Customer Service Representative
6 hours ago
Orchard, Singapore Kim Robinson studio Full timeHigh end salon in orchard area looking for CSR / Supervisor - Attend to incoming calls & customer inquiries - Check in/check out clients - Record/register all clients details in Shortcuts POS system, End of Day Closing - Recommend/provide information about products and services - Monitor & manage clients within the salon - Resolve customer complaints -...
-
Customer Service
5 days ago
Orchard, Singapore MILLENNIUM & COPTHORNE INTERNATIONAL Full timeWorking Location : Orchard Hotel Working hours: Mon-Fri : 11am to 3pm Sat-Sun : 11am to 8pm Duties - Managing inbound & outbound calls in a timely manner - To handle reservation enquiries as well as ensuring all reservation-related information are accurate - Skilfully upselling products and services, i.e. menu items, promotions and loyalty programme -...
-
Client Services Executive
4 days ago
Orchard, Singapore NCA Company Full timeHow a day in the life of a Client Services Executive looks like: - Assist the project team in implementing events/projects on-site - Communicate with clients from event preparation to planning and execution - Manage clients' expectations regarding project, event, or exhibition - Service existing clients by understanding their requirements and providing cost...
-
Healthcare Customer Service
6 hours ago
Orchard, Singapore Atria City Dental Group Full timeDental clinic at Orchard Road, right next to Orchard MRT. 5.5 days/week, 9am-6pm Mon-Fri, 8.30am-1pm Sat. **Job Scope includes** - Welcoming patients and making them feel comfortable - Able to perform simple administrative work - Handling patient matters in a respectful and courteous manner - Working well with others in the dental team to deliver good...
-
Project Manager
4 days ago
Orchard, Singapore Koch Engineered Solutions Full time**Description** **What You Will Do In Your Role**: - Build and cultivate existing and new relationships with Customers; make efforts to mend/repair relationships that require extra attention. Excellent Customer perception is the expectation. - Actively promote KES business offerings to Customers, as opportunities arise, in conversation or circumstance, for...
-
Customer Service Representative
4 days ago
Orchard, Singapore NCA Organisation Full timeProvide product information and troubleshoot customer issues - Record customer details and feedback in a CRM system - Ensure all customer concerns are addressed in a timely fashion - Assist with tracking orders, managing complaints, and processing returns - Meet personal and team service targets - Participate in training sessions to enhance...