
Client Solutions Manager
2 days ago
12 month contract
Central Singapore
**Our Client**
Tech Giant, Social Media Platform
**The Opportunity**
- In partnership with a Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating platform's solutions to maximize client value
- Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of platform's solutions
- Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
- Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
- Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
- Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of platform's solutions
- Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
- Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you
- Operation Excellence and Project Management
- Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives
- Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
- Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)
- Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts
**Your Background**
- ** E**xperience working directly with, marketing, media and/or consulting companies and demonstrated leadership experience required
- Effective and creative problem solving and decision-making skills
- Experience working effectively with XFN teams and all levels of management (internally and externally)
- Ability to manage multiple projects while maintaining strict attention to details
- Ability to communicate, collaborate and work effectively on a team
- Ability to confidently present to build ongoing relationships with external clients
- Advanced Excel skills and experience with data analysis and delivering actionable insights
- Understanding of major advertising success metrics
Good to have:
- BA/BS degree in a technical or marketing field
- Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM, measurement fundamentals) and the eCommerce / Gaming ecosystem a plus
- Experience with data visualization tools or analysis tools and relational databases such as Tableau, SQL
- Proven success in a highly dynamic, rapidly changing environment
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.
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