Client Solutions Manager

7 days ago

Singapore Peoplebank Full time

**Client Solutions Manager**
- 9 months contract (Maternity Cover)
- Office location: Downtown

**The Client**
- Well known Social Media Company

**The Opportunity**
This role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.

**Media Planning, Strategy & Measurement, and Optimization**:

- Outlines measurement solutions and appropriate campaign structures based upon key KPI's.
- Manages and consults on complex advertising solutions and integrations.
- Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.

**Platform & Product Expert**:

- Articulate and update clients on the Company's product and developments.
- Responsible for educating clients and agencies on best practices.
- Drives product innovation based upon client needs.
- Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.).

**Project Management**:

- Manage complex work streams to optimize marketing objectives for clients.
- Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
- Cross-functional collaboration of all projects

**Relationship Management**:

- Oversee delivery and revenue recognition for the businesses/accounts you are assigned to.
- Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue.

**Your Background**
- 5 years' experience working directly with eCommerce and retail companies.
- Experience with performance marketing (Direct response solutions)
- Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights;
- Self-motivated, detail-oriented, organized and comfortable dealing with ambiguity
- Ability to manage multiple projects while maintaining strict attention to details;
- Ability to communicate, collaborate and work effectively on a team;
- Ability to confidently present to build ongoing relationships with external clients;
- Understanding of major advertising success metrics;
- Good communication skills, oral and written fluency in both English and Vietnamese to communicate with Vietname teaM.
- Experience in eCommerce, Cross-border business or Gaming sector is a plus

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

**EA Licence**: 08C5248

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