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Client Solution Manager

3 weeks ago

Singapore STAR CAREER CONSULTING PTE LTD Full time $104,000 - $130,878 per year

We are looking for a strategic and client-focused Client Solution Manager to lead the design and delivery of high-impact business transformation initiatives. You will act as a trusted advisor to clients, working across business and technology teams to translate enterprise objectives into actionable, scalable, and sustainable solutions.

This role is ideal for individuals who thrive at the intersection of client engagement, strategic thinking, and solution planning.

Responsibilities

  • Client Engagement & Strategy Alignment
    Support transformation efforts by aligning client objectives with actionable strategies, ensuring business outcomes are clearly defined and achievable.
  • Solution Discovery & Design
    Collaborate with stakeholders to understand business needs, co-create value-driven solutions, and define future-state operating models and workflows.
  • Process Optimization
    Analyze current operations and identify opportunities to streamline processes, improve agility, and increase profitability across client business functions.
  • Cross-Functional Collaboration
    Work closely with IT, operations, and leadership teams to ensure solutions are feasible, well-integrated, and designed for long-term scalability.
  • Transformation Leadership
    Lead strategic initiatives involving digital enablement, automation, customer experience improvement, and business capability development.
  • Governance & Value Tracking
    Support the definition of KPIs, success metrics, and tracking models to ensure measurable results and continuous improvement.
  • Innovation & Best Practices
    Stay informed on industry trends and recommend innovative practices or emerging technologies that can enhance business performance.

Responsibilities

  • 6-10 years of experience in business strategy, solution consulting, or enterprise transformation.
  • Proven track record in aligning business goals with enterprise-scale solutions.
  • Strong experience in workflow/process design, business capability mapping, and operational optimization.
  • Excellent collaboration and communication skills, with the ability to engage confidently with C-level stakeholders, business users, and technical teams.
  • Familiarity with risk management, governance frameworks, and change management principles.
  • Strong commercial and financial acumen, with the ability to identify cost-saving and growth opportunities.
  • Experience supporting system integrator (SI) sales or solutioning is a plus.