Client Solutions Manager

2 weeks ago

Singapore THEWUR SINGAPORE PTE. LTD. Full time

Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.

Office Address:

09-05, PLUS

20 Cecil Street, Singapore

HYBRID / LOCATION days/week in the office)

About the Role

We are seeking a Client Solutions Manager to spearhead growth in Southeast Asia and the Middle East – two high-potential markets where THE's Corporate division is primed to leverage the businesses existing significant expansion in the regions. Based in Singapore, you will take ownership of developing new business across a diverse portfolio of events, data, content, advertising, and consultancy services. This is a market-making role, focused on building presence from the ground up, identifying opportunities, forging relationships, and delivering tailored solutions to corporate clients looking to connect with the global higher education sector.

Key Responsibilities

  • Drive market entry and growth in Southeast Asia and the Middle East by identifying, targeting, and securing new corporate clients within defined industry verticals.
  • Develop tailored solutions that align client needs with THE's portfolio of events, data, content, and consultancy.
  • Build and maintain a strong pipeline, accurately tracking all activity and opportunities in Salesforce.
  • Map the competitive landscape and monitor market developments to inform sales strategy.
  • Represent THE at industry events and conferences, building relationships with senior leaders in government, academia, and industry.
  • Collaborate across teams including events, consultancy, data, content, and customer success to deliver exceptional client outcomes.
  • Act as a market voice internally, sharing insights to support new product development and identify emerging opportunities.
  • Meet and exceed agreed sales targets.

About You

  • At least five years of consultative B2B sales experience, ideally selling a portfolio of products and services such as events, data, advertising, or consultancy.
  • Experience working across international markets; exposure to the higher education sector is an advantage.
  • Proven success in building new markets or securing high-value new business.
  • Strong communication and relationship-building skills, confident engaging senior stakeholders.
  • Commercially astute, entrepreneurial, and comfortable working autonomously.
  • Excellent organisational skills and ability to manage multiple priorities.
  • Proficient in MS Office; experience with Salesforce or similar CRM preferred.
  • Flexibility to travel internationally as required

You do You
You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.

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