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Regional Key Account Manager

2 weeks ago

Singapore DSM-Firmenich Full time

**Job title** - Regional Key Account Manager

**Location** - Singapore

**Job model **- Hybrid

The role sits within the HNC APAC Reg Marketing and BD team. The incumbent will be responsible for leading, managing and developing identified key strategic accounts.

Asia Pacific is a broad geographical region covering more than 10 countries including Australia, New Zealand, Japan, Korea, South Asia and critical ASEAN countries including Vietnam, Indonesia, Thailand and the Philippines. The Asia Pacific market is polarized between developing and developed Asia, with some high growth countries like India and Indonesia but with high level of undernutrition and a growing rate of overnutrition. Developing Asia is characterized by high growth rates, a relatively young population and continuing high birth rate. Levels of pace of maturing towards quality and differentiation, lifestyles, income and spending power differ significantly across the region. The region with a multitude of cultures, varying social-economic and political environments as well as disparate regulatory systems, is a highly complex region to operate in.

**Your mission**

**Key Areas of Accountability / Responsibility**:

- Participate in building the Segment Strategy of identified accounts and drive the implementation of the agreed segment strategy/direction, ensuring strong cross-functional team performance to realize strategy growth objectives. Go above and beyond to ensure strategy is implemented, achieved and updated periodically.
- Lead cross-functional team to deliver on sales, margins and pipeline (funnel) targets for assigned key accounts assigned.
- Assume regional ownership and accountability for the assigned Global and Regional customers. Develop and implement the regional strategy in line with the Regional Leadership and GKAM expectations. Lead the regional team for the assigned customer account by orchestrating assigned multifunction resources. Achieve, with a P&L perspective, business and innovation goals.
- Build multi-level relationships with the accounts in the region and also, when required, at global level and in other regions. Be accountable for service and operational excellence to the account, leveraging on the regional team and relevant functions for support in ensuring timely deliveries, resolving complaints, for example.
- Establish clear and recognized leadership with the local Account Managers (AM) handling the day-to-day operations in relevant countries, and be accountable for total sub-regional sales.
- Implement global pricing strategy for Global Accounts in the region, also seeking alignment at APAC regional level.
- Excellent project management skills to ensure growth and conversion of business development funnel in the region to ensure future growth targets are met

**SHE & Security**
- It is the responsibility of each employee to work in a safe and responsible manner in order to create an injury-free and incident-free workplace.
- Complies with all job-related safety, security and other training requirements.
- Report any SHE and Security incidents (including observed risks) to management
- Show behavior in line with the SHE and Security risks and agreed controls, including being compliant to DSM and DSM Biomedical requirements, rules and procedures.
- Address any person behaving in a SHE and Security irresponsible way.

**You bring**
- Bachelor Degree in related discipline
- At least 8 years’ experience as account, sales, or business development manager with regional level in similar industry
- Key skills in project and portfolio management
- Commercially savvy and experienced
- Good written and oral communication skills

**We bring**
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
- A space to grow by encouraging and supporting curiosity and an open mindset;
- A culture that prioritizes safety and well-being, both physically and mentally;
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
- A flexible work environment that empowers people to take accountability for their work and own the outcome;
- Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity;

**Equal Opportunities Commitment**

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based up