Customer Service
5 days ago
To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and complaint for all customers’ requests
To successfully cross-buy the bank products and services
To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs.
Flexibility in work deployment when business need arise
Support and protect Client brand by creating positive discussions in the social medica community and to ensure message consistency across the different online platforms
Good to be Tech Savy
Able to work in staggered / Rotational shifts
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: $2,000.00 - $4,000.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
- Work from home
Schedule:
- Day shift
- Flexible hours
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Commission pay
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
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