Customer Service Manager

**Role Summary** - The Customer Service Advisor works pro-actively to ensure the daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilisation of the workshop and long profitable relations with...

_**Job Description**_ - Order Entry: Inputting customer orders into the company's database or order management system accurately and promptly. - Order Verification: Reviewing orders for completeness, accuracy, and adherence to company policies and procedures. - Communication: Liaising with customers, sales representatives, and other internal departments to...

Manage and communicate with customers and business partners to achieve profitable deals and fulfill service delivery - Daily update shipments information into Key field system and customers - Preparation of documents for import, export and LCL job (DO, WO, Payment) - Assists in shipping procedures and documentation - Ensure correct and timely billing to...

**Responsibilities** You will be reporting to Sales Manager and required to undertake such duties as may be assign to you in the proper performance of your employment. **Customer Services** - Acts as window and interface with customer on all issues, and provide top level of customer service to all customers - Liaise with customers on quotation status,...

**Responsibilities** You will be reporting to Sales Manager and required to undertake such duties as may be assign to you in the proper performance of your employment. **Customer Services** - Acts as window and interface with customer on all issues, and provide top level of customer service to all customers - Liaise with customers on quotation status,...

**Customer Service Executive (Digital Locks Company)** **Salary: $2500 - $3500** **Working Hours: 10am - 7pm, 5 Days Week (Off Mon & Tue or Tue & Wed)** **Location: Sembawang **Responsibilities**: - Respond to customer inquiries promptly and professionally - Provide accurate information about our products, pricing, promotions to customers. - Assist...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...

Job DescriptionOrder Entry: Inputting customer orders into the company's database or order management system accurately and promptly.Order Verification: Reviewing orders for completeness, accuracy, and adherence to company policies and procedures.Communication: Liaising with customers, sales representatives, and other internal departments to clarify order...

Conduct market research and identifies needs, desires and sources - Develop strategies and plans to generate sale orders proactively - Develop new major accounts - Initiate and implement new service policy - Evaluate performance of new products - Establish close relationship and rapport with decision makers and key buying influences in the assigned...

**Customer Service Representative** **Location**: Singapore **Working Hours**: 44 hours per week **Salary Range**: $2200 - $3500 (depending on experience) - Providing excellent customer service and resolving issues promptly - Processing orders and handling returns and exchanges - Recording customer interactions and feedback - Assisting the sales team to...