Customer Service Executive

**KGS Pte Ltd** is an electronic waste recycling company with a mission to solve global problems one step at a time. Our company focuses on eliminating risk surrounding data security as protection of customer’s critical data from a confidential data breach is of utmost importance to us. As we work together with our clients to solve the global E-waste...

Forward and escalate enquiries if any from clients to relevant individuals and departments in the Company - To send timely update to customers on their order status and to coordinate the delivery of their order - To answer incoming calls and routing the calls to the relevant departments - To travel to clients location to show colour proof - To develop and...

Customer Service Executive (Intern) 1. Respond/ Assisting to stakeholder's request and enquiries 2. Perform document filing and data capturing 3. Prepare business documents using software 5. Handle payment and collection 6. Provide administrative support 7. Follow up with customer and new leads 8. Handling E-commerce platform Basic Pay + Incentives **Job...

**JOB HIGHLIGHTS** - We treasure staff and provide career development opportunities - Fair assessment, good compensation and fringe benefits - Collaboration and Teamwork **ROLES & RESPONSIBILITIES** - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Keep records of...

1 year exp **Roles & Responsibilities** - Provide sales support to the sales team. - Respond and process incoming enquires and orders - Prepare orders, production job cards, invoices, delivery orders, and other documents required for delivery. - Close coordination with the delivery team and ensure on-time deliveries to customers. - Perform ad-hoc duties...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...

Attend to incoming enquires and prepare quotation - Assist Customer Service Manager in carrying out sales and marketing activities - Establish close relationship and rapport with decision makers - Develop strategies and plans to generate sale orders and new account - Compile and document customer’s requirements and draft Contract Agreement as and when...

**Key Responsibilities**: - Provide prompt, accurate information about product availability, pricing, promotions, order status, delivery times, and returns. - Handle customer complaints and resolve issues professionally and efficiently. - Create invoices for incoming grocery orders, including calculation of additional charges such as shipping costs. -...

Manage and communicate with customers and business partners to achieve profitable deals and fulfill service delivery - Daily update shipments information into Key field system and customers - Preparation of documents for import, export and LCL job (DO, WO, Payment) - Assists in shipping procedures and documentation - Ensure correct and timely billing to...