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People Services Specialist

3 weeks ago


Singapore PropertyGuru Pte Ltd Full time

**Location**: Singapore

**Department**: HR Operations

**Make A Real Difference at PropertyGuru.**
**Real **Aspirations. **Real **People. **Real **impact.

At PropertyGuru Group, we believe that every person - no matter what their circumstance - should have a place to call home. That’s why we’ve been on a mission to transform how people find, finance, and own home across Southeast Asia over the last 13 years.

Voted by property seekers as “Asia’s Most Influential Brand for Online Property Search”, PropertyGuru enables real-world aspirations through digital transformation and constant innovation. Every day, the work that we do has a real and positive impact on thousands of lives.

PropertyGuru, Southeast Asia’s leading online property group, has embarked on a journey to fundamentally reshape how people in Southeast Asia finance their homes, launching PropertyGuru Finance in SG last year. The vision is to make home financing transparent and friction-free. As part of that vision, we aspire to become Singapore’s leading mortgage marketplace in the coming 3 years. We will pursue that aspiration through a buy-build strategy in which we will combine existing operations with targeted acquisitions, best-in-class partners, and in-house-built cutting-edge technology. We’re effectively driving a Fintech start-up within PropertyGuru Group.

As an employee, you’ll be empowered by our community work culture, where everyone has the autonomy, support, and resources to do the best work of their careers. As we evolve our journey to help people make confident property decisions, we stay true to our core values to guide the way we work and the decisions we make every step of the way: we own it and deliver it, we have fun and celebrate success, we respect and care for each other, we push beyond good, and we create what’s next.

**Responsibilities**:

- Provide HR generalist and advisory services to the Business Unit and ensure a consistent and integrated approach to HR activities and solutions in PG
- Provide a full spectrum of HR services including performance management, compensation and benefits, and employee engagement
- Handle all aspects of personnel administration, payroll and benefits process
- Maintain accurate HR data through HRIS
- Manage the onboarding and offboarding process
- Ensure compliance to regional or local policies, legal or any statutory requirements under employment legislation
- Lead and facilitate PG culture engagement activities such as corporate social responsibility event, team bonding & learning / development events
- Ensure timely communication of changes in policies, programs and procedures
- Assist in implementing compensation and benefits procedures
- Liaise with Regional HR to resolve any local HR Operations concerns
- Work with payroll vendor on the delivery of our payroll function ensuring that each pay run is accurate, timely and compliant.
- To ensure that all transaction support processes are systemized and streamlined for the best user experience.
- Working with our outsourced partners to ensuring all employees have a legal right to work in all of our markets across Asia
- Oversee case management of all visa queries, ensuring that appropriate working visas are obtained and retained for all employees
- Oversee all mobility cases to ensure that risks and requirements associated with working rights and tax are understood and managed effectively
- To be on top of all the changes from the authorities in regard to the latest guidelines and policies with foreign hiring.
- People Services support and compliance
- Oversee the provision of people support services, ensuring that the team prioritize caseloads and queries within agreed timeframes
- Collaborate with key stakeholders to develop and implement regional HR policies and procedures.
- Oversee coordination of recognition program.

**Requirements**:

- At least 5 years of Human Resources generalist experience
- Degree qualified, with appropriate HR professional qualifications
- Working knowledge of HRIS and Payroll Software will be advantageous
- Strong interpersonal skills with the ability to engage with various levels of the organization, including strong written and verbal communication skills. Fluency in English is a must
- Proven skills in relating to people, leading change and producing results is essential
- Advanced level of MS Excel skills and proficient in other MS Office
- Have experience in both project and change management
- Have a strong understanding of the Asia Labour Laws
- Excellent in both spoken and written English
- Demonstrated experience in influencing and strategically solve problems
- Ability to multitask, prioritize and manage time effectively
- Displays curiosity, thinks creatively and has a willingness to learn
- Works in collaboration and believes in teamwork
- PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative an learning environment with the b