Program Manager

6 days ago


Singapore Citi Full time

Description Citi Global Wealth is a trusted advisor to wealthy and worldly individuals and families. Its clients receive customized banking services that crosses borders, including bespoke service as well as access to the best ideas and solutions tailored to their unique needs and aspirations. Citi Global Wealth offers a wide range of products and services covering Investments (capital markets, managed investments, portfolio management etc..), trust and estate planning, investment finance and banking.

The Platform & Innovation Program Management is an exciting new team that sits within Citi Global Wealth Investments and is focused on:

- Delivering outstanding client experience
- Increasing efficiencies for our advisors
- Creating a scalable and differentiated wealth platform
- Creating a safer and stronger platform for our clients and our stakeholders
- Direct Client Investment Advisory experience
- Deep expertise and experience in designing and implementing a robust and efficient Investment Advisory and Execution platform
- Desire to architect Investments related business solutions - translating business needs and requirements into an agile platform that embed robust end-to-end process design - enabled by technology, data amongst others
- and will have skills in identifying, integrating, and executing on business priorities - and putting innovation and change management into action
- Proven expertise in owning and leading large scale integration and transformation strategies in large and complex companies
- Experience in leading large scale complex change management programs that involve many different stakeholders, including but not exhaustively Risk, Legal, Compliance and Governance Committees
- Ability to work across complex business-wise and matrix management structures
- Degree level or above in Financial or Engineering related courses

**Responsibilities**:

- Collaborate with stakeholders such as Business Heads, Application Owners, Technology partners and third parties to build & maintain a robust & innovative backlog of design and functional requirements
- Own end-to-end client and advisor journey experience and optimization
- Develop & maintain processes for measuring strategic initiative execution tracking and impact to P&L across work streams
- Identify, develop and execute on new concepts/opportunities with industry leading third parties and where applicable, drive subsequent projects from ideation through to implementation
- Maintaining an innovative and forward thinking product vision, coupled with strategies to drive continued innovation (valuable, viable, usable, feasible)
- Communicate a defined strategy, operating model and roadmap to senior executives on a frequent basis
- Directly and indirectly lead a team of SME’s who work with PMs, Business Analysts, Developers, Information Security, Control functions and business partners to execute on a committed roadmap
- Report to the Global Head of Program Management

This pioneering position has a real opportunity to make a large impact within Citi Global Wealth Investments during this critical growth and integration phase.
- **Job Family Group**:
Private Client Product Services
- **Job Family**:
Investment Analytics
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



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