Program Manager

3 days ago

Singapore DHL EXPRESS (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

DHL Express - a company that connects people

At DHL, our strength lies in our people. Each employee's unique contributions have made us the world's leading Express Delivery and Logistics Company. Recognized as the No.1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL Express is dedicated to fostering an inclusive environment that empowers every team member to make a significant impact. Our corporate culture emphasizes personal commitment to our business, our colleagues, and the communities we serve. Begin your career journey with DHL today

Position: Program Manager - Global Network Operations Programs
Entity: DHL Express Global Head Office
Location: Singapore

The Global Network Operations Programs Group (GNOP) is pivotal in executing our FOCUS strategy by identifying and managing transformative programs that enable Global Network Operations to achieve standardized processes, service excellence, optimal efficiency, and cost-effectiveness. GNOP collaborates closely with various Business and IT teams to drive changes that align with our operational priorities and broader business needs.

As a Program Manager within GNOP, you will play a crucial role in understanding business processes and applications relevant to your scope. You will oversee multiple concurrent projects/products, ensuring they meet expectations and adhere to an overarching roadmap that supports our short- to medium-term objectives. This role blends project/product management skills with domain expertise to swiftly translate evolving business demands into effective IT and business solutions.

Key Responsibilities

- Project/Program Management
Lead overall business projects/program management, ensuring clarity in task assignments, governance, planning, risk management, and effective communication of progress.
- Stakeholder Engagement
Manage diverse stakeholders to align on roadmaps, timelines, business changes, and resource impacts, while securing buy-in for program benefits.
- Product Management
Serve as the subject matter expert for specific applications/products, managing their roadmaps and enhancements.
- Team Management
Identify and onboard project teams, manage and coach both direct and indirect teams, and engage with the wider Global Programs and Ops community.
- Business Analysis
Drive innovative solutions and improvements by reviewing processes, defining requirements, and ensuring alignment with Global SOP.
- User Group Management
Facilitate functional input, manage changes, prioritize tasks, and maintain transparency through regular reporting.
- Roadmap and Portfolio Management
Define and communicate program strategies, implementing harmonized management processes aligned with deliverables and improvements.
- Software Development Participation
Engage in the complete software development cycle, from concept to launch, ensuring thorough project management and user training.
- Deployment Support
Prepare and support regions/countries for deployment, ensuring training materials are available and conducting pilot tests.
- Post-Implementation Review
Conduct functional reviews to ensure proper application of processes and initiate corrective actions as needed.
- Contingency Support
Assist in analyzing and addressing process and EGAP-related issues, operating in a customer-focused, multi-national environment.
- Knowledge Management
Maintain a strong understanding of end-to-end operational processes and strategic challenges to effectively manage project scopes and achieve objectives.

What It Takes to be Successful in this Role?

- Minimum 10 years of experience, with at least 5 years in project/program management.
- Experience in business process analysis and testing.
- Proven track record in managing process and requirements development.
- Experience at both country and regional levels; global experience is preferred.
- Professional Project Management certification (e.g., PRINCE2) is preferred.
- A Business Degree or equivalent experience is desirable.
- Certification or experience in requirements analysis and process definition is an advantage.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Join us at DHL Express and help us make a difference

Tell employers what skills you have

Management Skills
Business Analysis
PRINCE2
Business Process Analysis
Knowledge Management
Transparency
Risk Management
Stakeholder Engagement
Customerfocused
Product Management
Requirements Analysis
Project Management
Portfolio Management
Team Management
Software Development

  • Program Manager

    2 weeks ago

    Singapore Capgemini Singapore PTE. LTD. Full time

    Roles & ResponsibilitiesRole OverviewThe Program Manager will be responsible for the overall delivery of the Payments program. This includes overseeing project activities, ensuring timely delivery, coordinating with various stakeholders, and managing resources effectively to meet program goals.Key ResponsibilitiesLead and manage the Payments program from...

  • Program Manager

    2 weeks ago

    Singapore ICHOR SYSTEMS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Overview:As a Program Manager, you will play a pivotal role in overseeing and managing both ongoing programs and new projects, from initiation to customer fulfillment. Collaborating with cross-functional teams and stakeholders, you will drive the successful completion of projects while exceeding customer requirements and...

  • Program Manager

    3 weeks ago

    Singapore ADVANCED MICRO DEVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesTHE ROLE:We are in search of an experienced program manager with strong analytical, problem-solving and risk management skills. Ability to work efficiently and manage effective relationships in a cross-functional organization to meet commitments for successful customer program launches. Must be self-directed and work in complex and...

  • IT Program Manager

    2 weeks ago

    Singapore ALLEGIS GROUP SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob SummaryWe are looking for a skilled and motivated Program Manager who is a driver, adaptable and lean into problem solving. Since they will have high visibility to IT & business leaders, they must have extremely strong stakeholder management and communication skills. The Program Manager will be joining a team that is responsible...

  • Program Manager

    21 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Program DetailsOur programs and courses are designed to cater to the needs of working professionals. We offer a wide range of topics, delivered through various learning platforms.Job DescriptionThe incumbent will be responsible for planning, coordinating, and delivering our programs. This includes managing logistical arrangements, communicating with...

  • Program Manager

    3 weeks ago

    Singapore NTT DATA SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities:Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective. Engages with stakeholders to deliver projects from original concept through final implementation. Ensures client satisfaction...

  • Program Manager

    3 weeks ago

    Singapore OLIVER JAMES ASSOCIATES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Program Manager – Health Insurance ProductLocation: SingaporeJob Summary:We are seeking an experienced Program Manager with a strong background in health insurance products to lead and manage complex projects within our multinational insurance business. The ideal candidate will oversee product development, regulatory...

  • Program Manager

    2 weeks ago

    Singapore PEOPLEBANK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProgram Manager12 months contract Work arrangement: 80-90% fixed, 10-20% flexible Work location: TuasThe OpportunityManage the activity schedule for demo & print test printing press activities Ensure all GEC activities are recorded properly in the GEC activity booking tool Work closely with BCN on improve the Power APP activity...

  • Program Manager

    3 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesThe OpportunityAdecco is partnering our client, one of the world's largest tech organisation My client is currently going through an important inhouse system implementation transformation journey, and this role will ensure successful implementation of trade-in program within selected resellers, including driving roadmap and...

  • Program Manager

    3 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & Responsibilities• Support Selection Program Manager in working with central team to develop and test out SOPs and infrastructure to support resolve defects impacting selection discoverability• Drive collaboration and communication with internal stakeholders to resolve selection discoverability defects• Own and...

  • Program Manager

    3 days ago

    Singapore THE TALENT PEOPLE PTE. LTD. Full time

    Roles & ResponsibilitiesThe Talent People x JSIT-PEThe Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision...

  • Program Manager

    3 weeks ago

    Singapore TSTAR RECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesOur esteemed client, an established MNC, is searching for a Program Manager:Job ResponsibilitiesOversee and manage project schedules to ensure timely delivery. Monitor and control project costs to stay within budget. Identify and mitigate potential project risks to ensure smooth execution. Coordinate project specifications and...

  • Program Management Specialist

    6 days ago

    Singapore Dynamic Human Capital Pte Ltd Full time

    Program Management SpecialistWe are seeking a highly skilled Program Management Specialist to join our team. In this role, you will be responsible for managing programs from initiation to closure, ensuring timely delivery and high-quality results.Responsibilities:Develop and implement program plans, including resource allocation and risk management.Lead...

  • Program Manager

    3 days ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred...

  • program and events manager

    2 weeks ago

    Singapore MINISTRY OF FOOTBALL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesPROGRAM AND EVENTS MANAGERApply: hiring@ministryoffootball.com.sgInterested applicants MUST apply by resume and cover letter through emailing hiring@ministryoffootball.com.sg. We MUST receive an email application from you in order to consider you.Roles and responsibilitiesBusiness Development & Customer AcquisitionLead customer...

  • Program Manager Senior

    7 days ago

    Singapore FairPrice Group Full time

    We are seeking a highly motivated and experienced Program Officer to lead our Store-Friendly Flow (SFF) transformation program.As a senior leadership role, this position requires a strong understanding of supply chain operations, inventory management, logistics, and automation technologies.The successful candidate will be responsible for providing strategic...

  • Community Program Manager

    3 weeks ago

    Singapore ECON HEALTHCARE (ASIA) LIMITED Full time

    Roles & ResponsibilitiesProgram Development:Design and implement personalized and group programs that meet residents' needs and collaborate with healthcare professionals to integrate therapeutic activities into care plans.Team Management and Leadership:Supervise and lead program coordinators, ensuring effective delivery, staff development, and a...

  • Program Development Manager

    6 days ago

    Singapore NTU Full time

    We are seeking a Program Development Manager to join our team and assist in the planning and execution of an academic bridging program.About NTU's ProgramsNTU offers a range of programs catering to the different interests and learning styles of students, offering alternative pathways for future researchers and scientists to learn, grow, and cultivate their...

  • Assistant Program Manager

    3 weeks ago

    Singapore FLEXTRONICS MANUFACTURING (SINGAPORE) PTE. LTD. Full time

    Roles & Responsibilities· Responsible for managing and directing specific projects and programs throughout Flextronics· Initiates, monitors and directs projects and programs from inception through delivery.· Develops and ensures adherence to project and program budgets.· Organizes project-related activities and communications among departments,...

  • Assistant Program Manager

    3 weeks ago

    Singapore FLEXTRONICS MANUFACTURING (SINGAPORE) PTE. LTD. Full time

    Roles & Responsibilities· Responsible for managing and directing specific projects and programs throughout Flextronics· Initiates, monitors and directs projects and programs from inception through delivery.· Develops and ensures adherence to project and program budgets.· Organizes project-related activities and communications among departments,...