Senior Customer Service Executive

1 week ago

Singapore Grace HR Solutions Full time

Our client, a leading and established company in Singapore, is expanding. Join them in this exciting journey as a:
**Senior Customer Service Executive**

**Responsibilities**:

- The person is responsible for communicating with the customers/distributors/warehouse on their solution needs, after-sales needs and shipping.
- The job will require providing the quotation, sales follow, sales forecast, and sales presentation.
- Generate and review sales quotations, order processing and invoicing.
- Review customer sales orders, proposals, purchase orders, and related information.
- Preparation of documents for sales operations, customer-related reports to management, sales, shipping, warehouse and customers as required.
- Generate price list for sales team, based on information from principals. Monitor & update sales team with relevant information from principals.
- Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, warehouse, finance, technical, mechanical, service, sales and marketing, as required.
- Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.

**Requirements**:

- Two years of relevant working experience in a mechanical and manufacturing environment.
- Able to read and interpret technical and mechanical drawings.
- Excellent communication and interpersonal skills.
- Able to multi-task and work with mínimal supervision.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for

Please submit your updated and comprehensive CV for a P&C discussion. Your CV should be updated and in **MS WORD FORMAT ONLY (NOT PDF)** with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

**What our client offers**

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

**Personal Data Protection Statement for Job Applicants**

**Thank You**

**GRACE SAMUEL | CEI No: R1872358 | Grace HR Solutions | EA Licence No: 22C1305 | UEN: 53456396A**

**Company Overview**

Grace HR Solutions is a boutique professional recruitment consultancy in the recruitment of permanent, contract, and temporary positions.

As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

**Additional Company Information**

Registration No.

53456396A

EA No.

22C1305

Company Size

1 - 50 Employees

Average Processing Time

30 days

Industry

Human Resources Management / Consulting

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $2,800.00 - $3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Professional development
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- mechanical customer service: 1 year (preferred)

License/Certification:

- Class 3 Driving Licence (preferred)

Work Location: In person

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