
Senior Customer Service Executive
6 days ago
Roles & Responsibilities
Senior Customer Services Executive
**Job Description**:
- Supervise the day to day management activities of customer service in the accomplishment of customer care goals
- Develop strategies and plans for improving in customer support and customer relationship.
- Establish the standards for best customer support practices
- Ensure the satisfaction of customer and business partners needs to the best possible way
- Attend and follow up on invoices and daily outstanding issues.
**Requirements**:
Min Diploma
At least 2 years experience in Customer Service & Administrative Support role.
Proficient in Ms Excel and Word.
Positive, highly organized and ability to multi-tasks.
High inter-personal skills; ability to interact with all levels of personnel
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