Senior/customer Service Executive

11 hours ago

Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full time

*Job Description*

We are seeking a dynamic and customer-focused Senior/Customer Service Executive to join our client's team. As a key member of our client's organization, you will play a crucial role in ensuring smooth operations and exceptional service delivery. If you thrive in a fast-paced environment and have a passion for customer satisfaction, this role is for you

*Responsibilities:*

1. Tenant Relations:

- Act as the primary point of contact for tenants.
- Address inquiries, resolve issues, and maintain positive relationships.

2. Vendor Management:

- Coordinate with vendors (cleaning, maintenance, security, etc.).
- Ensure timely service delivery and adherence to quality standards.

3. Courier Management:

- Handle incoming and outgoing courier services efficiently.
- Track deliveries and manage documentation.

4. Virtual Office Support:

- Assist clients with virtual office services (mail handling, phone answering, etc.).
- Maintain professionalism and confidentiality.

5. Customer Service:

- Handle inquiries, complaints, and feedback promptly and courteously.

6. Office Supplies:

- Monitor inventory levels and order office supplies as needed.
- Ensure availability of essential items for smooth operations.

7. Meeting Room Bookings:

- Manage meeting room reservations.
- Coordinate schedules and ensure rooms are set up appropriately.

8. Invoicing:

- Prepare and process invoices for services rendered.
- Maintain accurate records and follow up on payments.

9. Office Readiness:

- Ensure the office environment is welcoming and well-maintained.
- Coordinate repairs, maintenance, and cleanliness.

10. Ready-to-Serve Attitude:

- Be proactive and responsive to client needs.
- Anticipate requirements and provide efficient solutions.

11. Counter-Based Service:

- Greet visitors at the reception counter.
- Assist with check-ins, queries, and directions.

Working Hours

Mon-Fri 845am to 615pm.

Qualifications:

- 1-2 years experience in customer service or related roles.
- Strong communication skills (verbal and written).
- Detail-oriented and organized.
- Ability to multitask and prioritize effectively.

Salary

Customer Service Executive

$1900 to 2400 neg

Senior Customer Service Executive

$2400-$2900 neg

Charlotte Yap

Reg No: R2094853

Agency: IDEA MANAGEMENT SERVICES PTE. LTD.

EA Licence no.: 04C4555

  • Customer Service Executive

    1 week ago

    Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...

  • Customer Service Officer

    3 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Senior Customer Service Executive

    3 days ago

    Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    As a Senior Customer Service Executive, you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You will be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers. Mentor and support junior customer service executives,...

  • Senior Executive

    1 week ago

    Singapore Public Service Division Full time

    Join to apply for the Senior Executive / Manager (Workforce Development) role at Public Service Division (Singapore) 1 day ago Be among the first 25 applicants Join to apply for the Senior Executive / Manager (Workforce Development) role at Public Service Division (Singapore) What The Role IsThe Public Service Division (PSD) aims to build a first-class...

  • Senior Customer Service Executive

    6 days ago

    Singapore CRESCENT EXCHANGE PTE. LTD. Full time

    Roles & Responsibilities Senior Customer Services Executive **Job Description**: - Supervise the day to day management activities of customer service in the accomplishment of customer care goals - Develop strategies and plans for improving in customer support and customer relationship. - Establish the standards for best customer support practices - Ensure...

  • Customer Service Executive

    2 weeks ago

    Singapore LIXIL Group Full time

    1 day ago Be among the first 25 applicants Role Objective Ensure a high level of Customer Experience. The incumbent will be the first point of contact for all clients who steps into LEC (LIXIL Experience Center), He/She will be responsible to maintain a high level of Customer Experience to welcome the clients, sharing Lixil's Brand introduction, promoting...

  • Customer Service Executive

    2 weeks ago

    Singapore LSH INDUSTRIAL SOLUTIONS PTE. LTD. Full time

    **Customer Service Executive** We are looking for a Customer Service Senior Executive / Executive who is able to attract potential customers by answering product and service questions; Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Responsibilities** - Follow up with customers, identify and seize...

  • senior/ executive/ engineer, mechanical services

    1 week ago

    Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]SENIOR/ EXECUTIVE/ ENGINEER, MECHANICAL SERVICES (RAIL)[What you will be working on]Engineers are required to provide design and engineering supports to stakeholders on railway, road tunnel and bus infrastructures, carry out technical studies and investigations, technological researches, etc., and the following responsibilities: •...

  • Customer Service Executive

    1 week ago

    Singapore LIXIL Group Full time

    1 day ago Be among the first 25 applicants Role ObjectiveEnsure a high level of Customer Experience. The incumbent will be the first point of contact for all clients who steps into LEC (LIXIL Experience Center), He/She will be responsible to maintain a high level of Customer Experience to welcome the clients, sharing Lixil's Brand introduction, promoting our...

  • Customer Service Executive

    1 week ago

    Singapore LIXIL Group Full time

    1 day ago Be among the first 25 applicants Role ObjectiveEnsure a high level of Customer Experience. The incumbent will be the first point of contact for all clients who steps into LEC (LIXIL Experience Center), He/She will be responsible to maintain a high level of Customer Experience to welcome the clients, sharing Lixil's Brand introduction, promoting our...