Customer Service Executive

2 weeks ago

Singapore THE TALENT NETWORK PRIVATE LIMITED Full time
Roles & Responsibilities

Positions Available: Customer Service Executive ( Account Management) x2 , Senior Customer Service Executive

Customer Relationship Executive x2 (Up to $2900)

Senior Customer Relationship Executive x1 (Up to $3500)

Working Location: Central (Bishan)

Working Hours: 8.30am - 6pm, Monday to Friday.

Benefits: Yearly Performance Bonus

  • Sales Target Achievement:
    Own and achieve sales targets for assigned salon business accounts, driving revenue growth through effective relationship management.
  • Client Interaction:
    Serve as the primary contact for salon clients, handling inquiries, product recommendations, and assisting with order placements.
  • Consultation & Education:
    Offer personalized consultations to salon owners on hair care products, treatments, and solutions, guiding them on optimizing their offerings to meet client needs.
  • Customer Feedback & Issue Resolution:
    Address feedback and resolve complaints professionally, ensuring that salon owners and distributors have positive experiences and long-lasting partnerships.
  • Client Relationship Management:
    Provide exceptional client experience by following up proactively, educating clients on products and services, and offering ongoing support.
  • Order Management:
    Ensure smooth order processing and timely delivery in collaboration with the logistics and supply chain teams.
  • Marketing Collaboration:
    Collaborate with marketing and education teams to design loyalty programs, promotional campaigns, and training initiatives that engage and retain salon clients.
  • Business Development:
    Identify new business opportunities, work on onboarding new salon accounts, and expand product distribution in your region.
  • Product Demonstrations & Workshops:
    Assist in organizing events such as product demos, workshops, and industry gatherings to enhance brand presence and foster customer loyalty.
  • Account Management & Collections:
    Work with the finance department to manage accounts receivable, ensuring timely collections and maintaining healthy financial relationships.

How to Apply:

Apply through My Career future and Make sure that your CV is attatched.

We regret to inform that only shortlisted candidates will be notified / contacted.

Registration Number: R1213791

EA License Number: 20C0114

Tell employers what skills you have

Account Management
Customer Relationship
Sales
Hair Care
Microsoft Office
Microsoft Excel
Customer Loyalty
Supply Chain
Relationship Management
Marketing
Accounts Receivable
Revenue Growth
Team Player
Customer Service
Business Development
Shipping

  • Customer Service Officer

    2 weeks ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Executive

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...

  • Customer Service Executive

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...

  • Customer Service Admin Executive

    2 weeks ago

    Singapore Richdale International Executive Search Full time

    Able to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...

  • Customer Service Specialist

    2 weeks ago

    Singapore DN & Associates Executive Search Full time

    Our client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...

  • Customer Service Lead

    5 days ago

    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Administrative Assistant

    2 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Job OverviewRICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. is hiring an Administrative Assistant - Customer Service to support our customer-facing operations.Key Responsibilities:Customer Service: Handle customer inquiries and provide resolution.Order Processing: Process orders and maintain accurate records.Inventory Management: Manage inventory levels...

  • Customer Service

    2 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Description: You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with...

  • Customer Service

    2 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...

  • Customer Service/operation Executive

    1 week ago

    Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery schedule - Handle client complaints and...