Hotel Customer Service Officer

**Duties**: - Provide friendly and efficient check in and check out service for Hotel Guests Provide efficient, friendly and cordial service at the Hotel Front Desk - Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and check-in confirming the guest's hotel reservation...

**Position Summary**: This role involves close collaboration with the sales and marketing team. The role is crucial in ensuring effective communication, organization, and execution of various sales initiatives. - **Key Responsibilities**:_ - Reservation creation in using hotel's software - Prepare sales proposals, contracts and follow up in a timely manner -...

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s special requests are...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel. - To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests. - To...

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. **Key Responsibilities**: Check-In/Check-Out: - Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services...

**Our Restaurant, Tamarind Hill Singapore, is currently looking for Customer Service Officer / Reservation Officer** **- Full-time** **JOB RESPONSIBILITIES** - Attend to walk-in guest and Group Reservation queries - Checking and Updating of Event Calendar and advise Guests on the Venue / Booking avaliability - Coordinate / Update Restaurant Operation Team...