Hotel Reservation Assistant

2 weeks ago


Bukit Merah, Singapore Link Hotel Singapore Pte Ltd Full time

**Position Summary**: This role involves close collaboration with the sales and marketing team. The role is crucial in ensuring effective communication, organization, and execution of various sales initiatives.
- **Key Responsibilities**:_
- Reservation creation in using hotel's software
- Prepare sales proposals, contracts and follow up in a timely manner
- Coordinate and participate in sales events, trade shows, and promotional activities
- Maintain and update customer databases with accuracy
- Support the development and execution of marketing campaigns
- Perform daily pick-up analysis, adjustments strategies and reporting
- Coordinate the creation of marketing materials, including brochures, presentations, and digital content
- Assist in monitoring and managing social media platforms
- Compiling and analyzing market trends and proposing new marketing opportunities where possible
- Translate insights into strategies in pricing, distribution, upselling and inventory control
- Complete and analyzed month-end reports
- Ensure that all relevant systems are correctly configured, validated and operating at full capacity
- Respond to clients’ inquiries, conduct site visit in the absence sales team and maintain positive customer relationships
- Provide administrative support to the sales and marketing team
- Assist in the preparation of reports and presentations
- Prepare corporate letters on a regular basis
- Set up and maintains filing systems as per department standards
- Maintains adequate stock of all sales materials as suited to required quantities
- Manage hotel's event operations (preparing venue, invitations etc.) on ad hoc basis
- Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards
- Oversee event happenings and act quickly to resolve problems
- Evaluate event’s success and submit reports

*Basic skill in Microsoft Office Suite

*Able to work under time pressure and maintain confidentiality

*Able to work with mínimal direct supervision

**Job Types**: Full-time, Permanent

Pay: $1,800.00 - $2,600.00 per month

**Benefits**:

- Food allowance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- one: 1 year (required)

Work Location: In person



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