Front Office Assistant

1 week ago

Bukit Merah, Singapore Labrador Hill Pte Ltd Full time

Responsibilities: Provide friendly and efficient check-in and out service at Hotel Reception. Providing efficient, friendly, and cordial service at the Hotel Front Desk. Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's hotel reservation information. To take on a proactive role by always being at the Hotel Reception counters and Lobby Ensure that all hotel policies and instructions implemented are followed throughout. Basic cashiering and credit card handling. To take phone enquirers and internet hotel room reservations. Handle and resolve guest complaints and special request in a professional manner, always ensuring prompt actions. Prepare shift reports for submission to accounts. Maintain the hotel’s high standard of service and hospitality Applicant must possess at least a Higher Secondary/”O” Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent. Fresh graduates from Hotel Management School are encouraged to apply. Strong interpersonal and communication skills. Able to communicate fluent in English and able to work with all levels of staff. A second additional language is an added advantage. A good team player and strive to have a career in the hospitality industry. Ability to work on weekends, public holidays, as well as occasional overnight shifts. Singaporean, P.R, or Long Term Pass (LTP) holders only

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,400.00 per month

**Benefits**:

- Health insurance

Schedule:

- Holidays
- Weekend availability

Work Location: One location

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