
Guest Services Manager
1 week ago
To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.
- To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.
- To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.
- To monitor room inventory closely to maximize revenue and occupancy from group allotments.
- To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training
**Requirements**:
- Positive work attitude and team player.
- Good communication and public relations skills.
- Must be able to perform rotating shift.
- At least 2 years of relevant experience.
**Job Types**: Full-time, Permanent
**Salary**: $2,900.00 - $3,600.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Shift system
Work Location: In person
- Health insurance
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