
Customer Service/call Centre Officer
2 weeks ago
**Responsibilities**:
- Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
**Requirements**:
- Able to communicate fluently In English and at least one other language to attend to non-English speaking customers
- Prior experience in Call Centre environment is preferred
- Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they are facing
**Working Days**:
Please send your resume to: Iyan Chan
**CAREER PROSPECTS & BENEFITS**
We provide equal opportunities and ample training to our staff to enhance their knowledge and develop their skills in a safe and conducive working environment.
**LEAVE**
- Annual leave
- Marriage leave
- Compassionate leave
- Medical leave
- Maternity leave
- Paternity leave
- Shared parental leave
- Childcare leave
**MEDICAL**
- Subsidised outpatient medical claim
- Insurance coverage
**REIMBURSEMENT**
- Holiday claim
- Subsidised dental claim
We provide our staff with pro-family benefits, a conducive work environment, training opportunity, career advancement and an attractive remuneration package.
Human Resources
EM Services Pte Ltd
201 Kim Tian Road
03-400 S160201
Tel : 62788282
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