Customer Service/call Centre Officer

2 weeks ago


Bukit Merah, Singapore EM Service Pte Ltd Full time

**Responsibilities**:

- Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily

**Requirements**:

- Able to communicate fluently In English and at least one other language to attend to non-English speaking customers
- Prior experience in Call Centre environment is preferred
- Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they are facing

**Working Days**:
Please send your resume to: Iyan Chan

**CAREER PROSPECTS & BENEFITS**

We provide equal opportunities and ample training to our staff to enhance their knowledge and develop their skills in a safe and conducive working environment.

**LEAVE**
- Annual leave
- Marriage leave
- Compassionate leave
- Medical leave
- Maternity leave
- Paternity leave
- Shared parental leave
- Childcare leave

**MEDICAL**
- Subsidised outpatient medical claim
- Insurance coverage

**REIMBURSEMENT**
- Holiday claim
- Subsidised dental claim

We provide our staff with pro-family benefits, a conducive work environment, training opportunity, career advancement and an attractive remuneration package.

Human Resources

EM Services Pte Ltd

201 Kim Tian Road

03-400 S160201

Tel : 62788282



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