Customer Service Outbound Call Centre Agent

1 day ago

Bukit Merah, Singapore Hospilite Full time $24,000 - $36,000 per year

Key Responsibilities:

  • Handle outbound and inbound calls from individuals regarding medical bills and related inquiries with professionalism.
  • Provide assistance and information on billing processes, payment options, and insurance claims.
  • Ensure accurate documentation of conversations and transactions in our systems.
  • Collaborate effectively with team members to resolve issues and improve customer experience.

Requirements:

  • Proven experience in customer service or call center environments preferred.
  • Excellent communication skills and a courteous phone manner.
  • Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
  • Strong attention to detail and organizational skills.
  • Proficient in Microsoft Office applications (MS Word & Excel)
  • Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent

Job Types: Full-time, Permanent, Contract

Contract length: 6 months

Pay: $2, $3,000.00 per month

Experience:

  • Call center: 2 years (Preferred)

Work Location: In person

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