Call Centre Agent

Job DescriptionCustomer· Assist SingHealth Call Centre Manager to oversee and manage SGH Appointments Call Centre· Support and implement Call Centre strategies effectively to achieve set objectives· Responsible for ensuring service level and Key Performance Indicator of Call Centre from multi channels (phone and non-phone) are met.· Promote service and...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Description** - Manage all inbound and outbound calls in a timely and professional manner - Attend alarm signals and fault call reported...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Description** - Manage all inbound and outbound calls in a timely and professional manner - Attend alarm signals and fault call reported...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service to customers over the phone. - Listen, probe and question in order to clarify and understand customer needs - Any other ad-hoc tasks assigned **Requirements**: - Singaporean only - N Level and above - Able to multitask - Able to...

**Responsibilities**: - Handling inbound calls on payment related to hospital bills - Making outbound calls to follow up on payment related to hospital bills - General customer service duties **Job Requirements**: - Good interpersonal, communication and written skills - Proactive, committed and self-motivated - Positive team player who is also able to...

**Job description** **Key Responsibilities**: - Make outbound calls to individuals regarding hospital bills and related inquiries. - Provide assistance and information on billing processes, payment options, and insurance claims. - Handle customer queries and concerns with professionalism and empathy. - Ensure accurate documentation of conversations and...

**Job description** **Key Responsibilities**: - Make outbound calls to individuals regarding hospital bills and related inquiries. - Provide assistance and information on billing processes, payment options, and insurance claims. - Handle customer queries and concerns with professionalism and empathy. - Ensure accurate documentation of conversations and...

Key Responsibilities:Handle outbound and inbound calls from individuals regarding medical bills and related inquiries with professionalism.Provide assistance and information on billing processes, payment options, and insurance claims.Ensure accurate documentation of conversations and transactions in our systems.Collaborate effectively with team members to...

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

**Job description** **Key Responsibilities**: - Make outbound calls to individuals regarding bills and related inquiries. - Provide assistance and information on billing processes, payment options, and insurance claims. - Handle customer queries and concerns with professionalism and empathy. - Ensure accurate documentation of conversations and transactions...