Senior Project Manager, Customer Delivery, Capital

5 days ago

Singapore ADENZA SINGAPORE PTE. LTD. Full time

**Division Overview**
Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

**Team and Role Overview**
Our well-established team is charged with providing expert customer delivery to our major clients in the wider APAC region. The team is comprised of functional and technical experts covering the front, middle, and back office. The team is seeking a Project Manager to lead our system upgrades and implementations as part of the Customer Delivery team.

**Responsibilities**:

- Tracking the progress of implementation to meet deliverables and the system go‐live date
- Develop and maintain Project Plan
- Identify and set appropriate Project Controls
- Day-to-day management and leadership of the project and the project team. Manage effective transition between project phases
- The Project Manager will be responsible for managing and communicating issues to the customer and internal project teams
- Working directly with customers to review, business / functional/technical requirements to ensure high-quality delivery of any configuration and/or custom code
- Coordinate the deliverable of core product enhancements with the PM, Engineering & QA departments to ensure that they fit into the project timelines
- Monitor and control the overall profitability of various project types (T&M, Fixed Price, Hybrid) to ensure baseline targets are kept or managed accordingly with the regional Customer Delivery Director
- Work with Sales and the Customer Delivery Director to prepare estimates and project plans for new opportunities
- Adopt our Delivery Framework and tools on all projects and deliver
- Management of the internal and external resources involved in the project

**Skills And Requirements**:

- Minimum 8+ yrs of PM experience in the delivery of projects in an onsite/offshore model to Capital Market clients and Resource Management Experience
- The PM must be able to scope, and convey plans, issues, and concerns to clients and team members in a clear, logical, and concise manner
- Experience working in systems or business analysis and system design within the capital markets industry
- Experience in the implementation and support of a Front or Back office system within a Bank, Hedge fund, or Asset Manager
- A strong demonstrable record of customer service and the ability to manage a multi-location team and deliver projects
- Must be customer-driven and capable to work within a collaborative team environment focused on providing a high quality of service to the customer
- Willingness and ability to travel as our implementations take place on our client sites
- Project Management Certification, including PMP and Agile, is preferred and considered a differentiator

**More About Us**:
**Our Office**:
Adenza Singapore is located at 18 Robinson Road. Our location is remarkably convenient, just a few steps away from the Raffles Place MRT station and several bus stops. You can find plenty of food options for your lunch break near the office, and for after work, we are only minutes away from Boat Quay and Marina Bay. The office has conference rooms and a well-equipped common pantry with coffee, tea, and snacks.

**Why Apply**:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

**Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
**About Adenza**:
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.

With headquarters in London and New York, Adenza has more than 60,000 users a

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