Operations Executive

2 days ago

Singapore National Healthcare Group Pharmacy (NHGPh) Full time

**Statement of Purpose**
- To ensure the smooth daily operations at Pharmacy Services Centre.
- To assist the implementation of operational policies and procedures and promote continuous improvement culture
- To assist Reporting Officer on the management of the operational and systems infrastructure of Pharmacy Services Centre

**Major Duties and Responsibilities**
(A) Specific (80%)
- Operations Management
- Assist Reporting Officer in monitoring the daily operations of Pharmacy Services Centre, ensuring compliance with regulations, organisation’s policies and procedures.
- Ensure timely delivery of medications to clients/patients.
- Provide support to deal with operational issues.
- Coordinate the operational and systems infrastructure required by Pharmacy Services Centre.
- Conduct regular audits on the current procedures to monitor and improve efficiency of operations. Ensure staff follow policies and procedures consistently.
- Provide support to Reporting Officer to implement service and process improvement initiatives.
- Collaborate with other departments to improve systems and workflow.
- Participate in and coordinate the design and implementation of data collection and analysis system.
- Provide feedback and suggest action steps to improve pharmacy workflow.
- Assist in preparation of regular financial and management reports.
- Assist in the planning and co-ordination in the renovation of Pharmacy Services Centre.
- Customer Relationship Management
- Conduct annual customer satisfaction survey.
- Respond promptly to customer inquiries, handle and resolve customer complaints
- Assist Reporting Officer to investigate into clients’ feedback and to prepare the written reply.
- Staff Training & Development
- Assist the pharmacist to coach new pharmacy technicians/assistants/attendants/storekeepers.
- Orientate new employees on activities and workflow.
- Regularly review the OJT to ensure that the training of new staff is effective.
- Quality Improvement and Service Delivery
- Assist Reporting Officer to promote a culture of continuous improvement in the organisations.
- Support strategies to continuously improve the process and operation of the institution.
- Continually review and evaluate services and processes and implement practice improvements and ensure medication safety.
- Ensure consistent and continuous improvement in the delivery of pharmacy services. Monitoring of key Performance Indicators and other productivity indicators.

(B) General (20%)
- Perform any other duties as assigned by the Reporting Officer
- Involve in work place improvement projects/ activities as and when required

**Job Requirements**
Education/Experience
- University degree or equivalent.
- Preferably with relevant work experience in healthcare, operations, general administration, logistics, etc.

Personal Attributes
- Must have initiative, drive and ability to work in a fast-paced environment
- Must be team-oriented
- Possess good organisational, analytical and excellent communication skills
- Possess leadership skills

**Job Family**
- Administration

**Working Location**
- Multiple Work Location

**Working Hours**
- Non-Shift

**Job Level**
- Junior Executive

**Education Level**
- Bachelor Degree

  • Senior Operations Executive

    4 days ago

    Singapore SPARROW OPERATIONS PRIVATE LIMITED Full time

    We are seeking a driven and detail-oriented professional to join our team in an Operations role responsible for supporting the sales and trading teams by managing settlement and reconciliation processes within the cryptocurrency domain. This position ensures operational efficiency and accuracy in trade lifecycle events while maintaining compliance with...

  • Operations Executive

    2 days ago

    Singapore Richdale International Executive Search Full time

    You need to assists management in preparing commodities sale and purchase contracts. - You need to plans and executes the shipment as per the commodity contract involving. - Timely and accurate preparation of full set of shipping documents. - Able to coordination with suppliers, shipping companies, and clearing and forwarding agents regarding progress of...

  • Associate, Merchant

    1 week ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Associate, Fleet

    1 week ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to know the BusinessGrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace.Get to know the TeamThe GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales, marketing,...

  • Associate, Merchant

    1 week ago

    Singapore Operations Full time $104,000 - $130,878 per year

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab in Singapore, shaping the business to meet the evolving needs of consumers. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers. We develop and execute business strategies that help us...

  • Associate, Financial Services

    1 week ago

    Singapore Operations Full time $60,000 - $120,000 per year

    Get to know the team:The Financial Services Operations team is a dynamic group responsible for ensuring seamless financial processes and innovative payment solutions that empower Grab users and partners alike.We make an impact by supporting operations across multiple business units such as Transport, Deliveries, GfB, Partnerships, and GrabFin. Our team...

  • IT Executive

    2 days ago

    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic IT Executive to join our pre-opening team. **1. Job Purpose** The IT Executive plays a critical role in ensuring the smooth operation of computer systems and network infrastructure across all office and restaurant...

  • HR Operations Executive

    7 days ago

    Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

    **Job description** The role will play a critical role in implementing and supporting the HR Operations of an Employer of Choice in the Logistics and Manufacturing industry. As a HR Executive, you will be responsible for providing support in various HR functions, including recruitment, compensation and benefits, performance management, and employee...

  • Associate, Merchant Success

    1 week ago

    Singapore Operations Full time $80,000 - $120,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • HR Executive

    7 days ago

    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    Sunset Hospitality Group (SHG) is a leading hospitality investment and management company with a presence in multiple countries. SHG develops and operates lifestyle hospitality experiences, including hotels, restaurants, beach clubs, nightclubs, fitness centers, and more. The company is committed to providing authentic hospitality that makes a difference in...