L2 Desktop Support Macos Apac

4 days ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Contract**Salary**
- $4,000 - $6,500 Per Month**Date Posted**
- 55 minutes agoAdditional Details

**Job ID**
- 102763**Job Views**
- 1Roles & Responsibilities

This position will provide L2 desktop support for the APAC region.

**Job Description**:

- Provide end-user troubleshooting support on macOS and iOS devices
- Deploy new instances of the secure print and room management devices
- Implement change request for the secure print and room management updates
- Monitor uptime of regional server infrastructure, secure print and room management devices
- Support the functional and performance validation of client services
- Perform failure analysis and service recovery of offline devices
- Conduct audit for regional client infrastructure and services
- Support any building outage over weekend or execute CR during weekdays before the office hour (6am SGT)

**Requirements**:

- 4+ year of work experience of supporting macOS and iOS devices
- At Diploma/Degree in Information Technology or relevant
- Experience in handling SEA/APAC region is a plus
- Excellent knowledge in IT infrastructure
- Good communications skills to liaise with all level of staffs across APAC region
- Able to work independently

We regret to inform that only successful applicants will be contacted. Thank you.
- Claudia Kueh Kee Jinq (R1880247)
- Manpower Staffing Services (S) Pte Ltd
- EA License No: 02C3423Tags

l2

desktop

support

macos

apac

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