
Senior Retail Performance Manager
2 days ago
**Our Client**:
Our Client is a luxury fashion brand that originated in Italy. We seek a **Senior Retail Performance Manager **to play a pivotal role in the Performance culture in the retail network, supporting the markets in enhancing their performance.
**Responsibilities**:
- Collect, as a first level of review, all the initiatives reaching the store and impacting client advisors and management activities, in order to ensure a sustainable scheduling and impactful cascading (retail control tower process for the communication)
- First point of contact about retail topics for local corporate teams (HR, client engagement, training, merchandising, VM)
- Responsible for a first draft of commercial targets for the store network, to be validated by business leaders (GM)
- Provide regular in-depth analysis of outliers (over/underperforming stores) and work with the Local Retail for action plans to improve the performance
- Acts as project manager for key retail initiatives (RED, NPS, contests, training refresh, focus on specific indicators...) and collaborates with the local team in ensuring roll-out effectiveness
- Scouting, designing and delivering activities to increase different KPIs in collaboration with the Regional Performance Team
**Job Requirements**
- Passionate about exceeding corporate goals and driving business
- Ability to manage multiple tasks in a fast-paced environment
- Previous experience in Retail (or solid, proven understanding of Retail practices and processes)
- Previous in-store experience would be a plus
- Solid leadership skills and an enthusiastic approach to change
- Strong numerical skills and comprehension of Retail KPIs, including the ability to collect, analyze and present data
Registration No: R22104771
EA Licence No: 22C1376
Pay: $9,500.00 - $10,500.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
Work Location: In person
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