Retail Manager
1 week ago
The main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and profitability.
**ACCOUNTABILITY**
- Responsible for the travel retail operations across the 4 terminals in Changi Airport
- Contribute to the business strategy of sales and business development by establishing control and managing stock level to ensure optimal stock par level through analysis of sales figures, trends and forecasting future sales
- Manage store’s merchandising, sales events, and stork management etc.
- Manage point of sales, analyse the performance, propose and implement any improvement actions required
- Responsible for monitoring of KPIs such as sales, average purchase, productivity, inventory and loss control etc.
**CUSTOMER SERVICE**
- Ensure service excellence among the Retail team members according to our Lotte Service DNAs
- Coaching of Retail teams to provide exemplary product knowledge to assist customers with their buying decisions.
- Handle customers’ queries in a professional manner according to the company policy and CAG’s refund policy
**MERCHANDISING & STOCK MANAGEMENT**
- Ensure that the stock level in the store is within the acceptable thresholds and to work closely with the Merchandising / Logistics team on stock replenishments and deliveries
**LOSS PREVENTION**
- Accountable and responsible to investigate and report all loss prevent issues to management.
**PEOPLE MANAGEMENT**
**RECRUITMENT**
- Involve in the building and developing retail team with HR department
- Responsible to manage employee’s attrition and absenteeism
**TRAINING & DEVELOPMENT**
- Ensure all new team members are well trained and Integrated into the new environment
- Work with HR team / Operations Manager on identifying training needs of individual employees
- Coaching of team members to ensure achievements of customer service standards, retail KPIs, sales target and expectations are met consistently.
**PERFORMANCE MANAGEMENT**
- Assist the Operations Manager on team member’s objectives and to monitor / review their performances regularly.
- Conduct annual, half yearly individual performance review with the Operations Manager.
- Provide constructive feedback and constantly provide coaching to the team for improvement
- Develop, identify potential team members, and to propose promotion
**ROSTERING**
- Plan and manage employees’ work schedules, to ensure sufficient coverage at shop floor
**OTHERS**
- Coordinate the back office support and warehouse activities
- Support any store initiatives. Example: Stock take, store change etc.
- Any other ad hoc duties assigned.
**Requirements**:
- Bachelor Degree / Diploma qualification
- Minimum 5 years of retail and relevant experience in managing a sales team
- Strong interpersonal and communication skills
- Strong passion for customer service
- Energetic and motivated with a positive mindset
- Demonstrated leadership abilities
- People orientated with the ability to motivate and coach the team
- Good knowledge of MS office tools
**Benefits**
- We offer attractive salary packages that commensurate with relevant work experience
- Annual Leave from 18 days to 20 days
- Medical Outpatient insurance coverage
- Group Hospitalization and Surgery insurance coverage
- Group Dental insurance coverage
-
Retail Process Manager, Ikano Retail
2 days ago
Singapore Ikano-Retail Full timeCompany Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...
-
Retail Manager
3 days ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesROLES & RESPONSIBILITIESThe main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand's on approach to the business with high levels of...
-
Retail Manager
4 hours ago
Singapore VALUE DOLLAR RETAIL PRIVATE LIMITED Full timeResponsible to take care the full operation of the whole retail shop and to lead a team of 4 to 5 team mates. To plan duty roster and approval of staffs' annual leave. To take charge of all ordering of goods, monitoring and budgeting ordering, keep good track of all stock inventory and expiry. To ensure unloading of goods to it respective area and to...
-
Retail Media Growth Manager
3 days ago
Singapore DFI Retail Group Full timeWe are looking for a skilled Retail Media Growth Manager to join our DFI Retail Group team. In this role, you will be responsible for managing day-to-day business with advertisers and media agencies, creating trust and driving value for clients.About the JobAs a member of our dynamic team, you will be responsible for delivering against established revenue...
-
Retail Operations Manager
5 days ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeAbout UsLOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. is a leading retailer in the travel industry, dedicated to providing exceptional customer experiences. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.Job DescriptionThe Retail Manager will be responsible for overseeing the daily operations of our...
-
Leasing Manager Retail
4 days ago
Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full timeOverview: We are seeking a highly skilled Leasing Manager Retail to join our team at PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. As a key member of our leasing department, you will be responsible for planning and executing strategies to secure new tenants and increase occupancy rates.**Responsibilities:**Support the Centre Manager in developing and...
-
Retail Operations Manager
4 days ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeJob SummaryWe are looking for an experienced Retail Supervisor to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. As a Retail Supervisor, you will be responsible for leading a team of sales associates, developing and implementing operational strategies, and ensuring the smooth day-to-day operation of our stores. You will also be required to coach...
-
Retail Outlet Manager
4 hours ago
Singapore ANAKE RETAIL PTE. LTD. Full timeAre you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are? If so, come join us as an Retail Manager! Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine to...
-
Retail Shop Manager
1 week ago
Singapore ANAKE RETAIL PTE. LTD. Full timeAre you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are? If so, come join us in Anake as a Shop Manager! Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine...
-
Retail Shop Manager
1 day ago
Singapore ANAKE RETAIL PTE. LTD. Full timeAre you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are? If so, come join us in Anake as a Shop Manager! Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine...
-
Singapore DFI Retail Group Full timeAbout UsDFI Retail Group is a leading pan-Asian retailer operating a strong network of stores across the region.We have a significant presence with over 11,000 outlets and a workforce of around 200,000 people. Our annual revenue exceeds US$26 billion.Our mission is to provide quality and value to Asian consumers by offering leading brands, a compelling...
-
Retail Supervisor
1 day ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time**Key Responsibilities** - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...
-
Retail Shop Manager
1 week ago
Singapore ANAKE RETAIL PTE. LTD. Full time**Why Join Us** Become a part of a vibrant team that can groom you to push boundaries and refine yourself to be the best version of yourself. At Anake, you will break through the overwhelming overload of information about skin health and lead the industry to launch a new era in precision skincare We are looking for compelling Shop Managers who have a flair...
-
Singapore Ikano-Retail Full timeCompany Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...
-
Retail Presentation Manager
5 days ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeDo you have a passion for visual storytelling and a keen eye for detail? We're seeking a talented Visual Merchandiser to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.About Our CompanyAs a leading retail company operating 19 stores across 4 terminals of the Singapore Changi Airport, we offer a unique opportunity to work in a fast-paced environment...
-
Retail Operations Manager
5 days ago
Singapore PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD. Full timeRole OverviewWe are seeking an experienced Retail Operations Manager to oversee store operations, influence strategy, train future leaders, and drive sales at our retail stores. As a key member of our team, you will be responsible for monitoring product expiry, managing discount policies, overseeing stock levels, coordinating orders with suppliers and...
-
Retail Supervisor
1 day ago
Singapore SHILLA TRAVEL RETAIL PTE. LTD. Full timeRoles & ResponsibilitiesPlease note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.Manage all Frontline Staff assignedBe a Leader to motivate and guide team members in becoming true Shilla Ambassadors Assist Retail Manager / Senior Retail Manager on recruitment needs ...
-
Retail Supervisor
3 weeks ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob ResponsibilitiesRetail supervisors develop operations plans for their teams and make sure those plans are executed Lead, manage and motivate the operations staff Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System Coach and train operations staff on GLOB+ system usage Conduct...
-
Retail Supervisor Trainee
1 week ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time**Key Responsibilities**: - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...
-
Retail Team Lead
4 days ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeJob Title: Retail Team LeadThe successful candidate will play a key role in ensuring the smooth operation of our retail stores within Changi Airport. Key responsibilities include:Ensuring accuracy of daily sales and cash handling proceduresProviding coaching and training to cashiers on POS systemsCollaborating with finance teams for month-end closing...