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Apac Retail Leader

2 weeks ago

Singapore NielsenIQ Full time

**Company Description**
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

As retail lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail strategy collaboration from sales, renewals, cooperation agreements and commercial EBITDA in your scope; you. You will lead a team of talented sales/account development associates to support and coach for reaching targets and enhancing their employee experience. This position can be based out of anywhere in Southeast Asia or India.

**Responsibilities**:

- Drive strategy on sales, renewals and overall growth of existing accounts securing sustainable and long-term pipeline, revenue opportunities; drive commercial EBITDA while keeping an accurate forecasting and maintain C-suite customer relationships.
- Develop a strategic understanding of customer's industry/business/markets/clusters.
- Partner with Customer Success and other relevant functions to define strategic Account Plans and JBPs and remove roadblocks for smooth sales operations
- Drive strategic action plan to tackle Voice of the Customer feedback.
- Lead and inspire sales/AD teams, enhancing their skills and improving their experience.
- Seek strategic expansion of customer network and strategic alliances to unlock new budget holders.
- Ensure proactive alignment of NielsenIQ value proposition to customers' needs and trends.

**Qualifications**
You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. Throughout your tenure, you will demonstrate the following competencies: - Relationship Building: Develop effective long-term professional interactions with custom

Throughout your tenure, you will demonstrate the following competencies:

- Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.
- Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages
- Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future
- Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
- Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.
- Negotiation: Identify key bargaining points for all parties and work effectively toward winwin solutions
- Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
- Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships
- Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.

**Additional Information**
This position can be based out of anywhere in Southeast Asia or India.

**Our Benefits**
- Flexible working environment
- Volunteer time