Key Account Manager

2 weeks ago

Singapore SECOND TALENT SG PTE. LTD. Full time

**About the Role**
Our client is a leading European distributor of workplace products and services, ranked as the third largest in the world. They are committed to employee development and creating a culture that fosters passion, excellence, respect, and agility.

The Key Account Manager - Existing Business will be responsible for managing a portfolio of active corporate accounts, ensuring sustainable and profitable growth in Singapore.

**Key Responsibilities**:

- Manage a portfolio of active corporate accounts in Singapore
- Drive profitable growth through upselling and cross-selling opportunities
- Advocate the company’s value proposition to ensure customers understand its full capabilities
- Develop and implement Account Development Plans through face-to-face meetings or video calls
- Collaborate with internal departments (Customer Service, Logistics, Marketing) to deliver excellent service and customized solutions
- Coordinate special sourcing requests from customers, following company guidelines
- Oversee pricing and margin management
- Report on sales activities, update CRM with activities, opportunities, and progress
- Coordinate with the International Account Manager to align with global tender and agreement conditions
- Support the digitalization of the customer’s order-to-pay journey using the company’s e-solution
- Work closely with the Corporate Inside Sales team to optimize sales processes and manage customer requirements
- Undertake any other ad-hoc tasks assigned by the management team

**Qualifications & Skills**:

- Proven experience in managing key accounts and driving business growth
- Strong communication and interpersonal skills
- Ability to collaborate effectively with cross-functional teams
- Strong organizational and time-management skills
- Proficiency in CRM systems and digital sales tools
- Experience in pricing and margin management
- Customer-focused with a passion for delivering high-quality service and solutions

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