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Business Support Executive

2 weeks ago

Kallang, Singapore Viewqwest Pte Ltd Full time

ViewQwest is an award-winning ISP and is one the fastest growing and dynamic brands in Singapore and Malaysia. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.

The Business Support Executive be responsible for full spectrum of sales administration and team support. He/she will manage daily operational tasks, Salesforce (CRM) database, and handle sales order fulfilment and customer cases.

**Responsibilities**
- Update and maintain healthy Salesforce (CRM) database
- Provide administrative support and customer service coverage for Sales Team
- Ensure accurate and timely processing and submission of sales orders and quotations
- Proactively identify and escalate possible issues of order fulfilment and delivery date
- Divert client calls to the relevant Account Managers or departments
- Coordinate with various stakeholders for order cancellation and revision, credit note issuance, executing service termination, resolving TT, etc
- Monitor sales figures and analyse database for reporting
- Support Sales Team with all other operational tasks

**Requirements**:

- Diploma or Degree holder in Business Administration or equivalent
- Minimum 2 years of sales support experience for B2B Sales
- Proficient in MS Office
- Strong organisation and time management skills
- Good communication and customer service skills
- Experience with Salesforce CRM is added advantage

We will keep non-shortlisted resumes on file in consideration of future opportunities.

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Gym membership
- Health insurance

Schedule:

- Monday to Friday

**Experience**:

- Business Support: 2 years (preferred)

Work Location: In person