Client Support Coordinator

3 days ago

Singapore THE GAP PARTNERSHIP SINGAPORE PTE. LTD. Full time

**ABOUT THE GAP PARTNERSHIP**

We are a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.

ABOUT THE ROLE OF CLIENT SUPPORT COORDINATOR AT THE GAP PARTNERSHIP

The role of Client Support Coordinator (CSC) is accountable for delivering flawless coordination support of client engagement activity from the point of contracting with the client to the handover to operations team for delegate management. It plays a critical role in ensuring accuracy of system maintenance and collaboration with client support specialists, finance and operations to deliver a seamless client experience.

KEY RESPONSIBILITIES
- Management and maintenance of contract information locally within the systems and adoption within all activity.
- Perform market research through various platforms including Linkedin & reporting through TGP’s CRM platform
- Support marketing and business development activities through events, BD campaigns, webinars, roadshows etc
- Support Regional Sales Manager on key sales initiatives and the administration that comes with managing certain campaigns
- Support Client Relationship Management team with Vendor Registrations
- Create PowerPoint presentations for sales pitches
- Documentation of all client activities.

**REQUIREMENTS**
- Fluency in English and Mandarin, additional language ability is desirable
- Strong proficiency in Microsoft word, Excel, PowerPoint
- Ability to learn new systems quickly and can adapt to systems changes.
- A commitment to excellence and delivering flawless administration.
- Proven administration skills

**What's in it for you?**
- Competitive Salary
- Profit Sharing Scheme
- We support flexible working
- Wellbeing & Mental Health First Aid support
- Private Medical Insurance
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
- 15 days annual leave & wellbeing break (between Christmas & New Year)
- Company maternity, paternity and adoption leave
- Long service rewards.
- Company sick pay scheme.

At The Gap Partnership, we are committed to fostering a workplace culture that values and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce enriches our organization, enhances creativity and innovation, and contributes to our overall success. We are dedicated to providing equal opportunities for all individuals regardless of their race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.

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