
Client Support Coordinator
3 days ago
**ABOUT THE GAP PARTNERSHIP**
We are a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.
ABOUT THE ROLE OF CLIENT SUPPORT COORDINATOR AT THE GAP PARTNERSHIP
The role of Client Support Coordinator (CSC) is accountable for delivering flawless coordination support of client engagement activity from the point of contracting with the client to the handover to operations team for delegate management. It plays a critical role in ensuring accuracy of system maintenance and collaboration with client support specialists, finance and operations to deliver a seamless client experience.
KEY RESPONSIBILITIES
- Management and maintenance of contract information locally within the systems and adoption within all activity.
- Support market research & reporting.
- Follow up payment circle (draft invoice, sales order, archiving after completion) as advised by Finance.
- Action and implement resource arrangements for client (location, language, dates, budget, no's)
- Book client meetings.
- Documentation of all client activities.
**REQUIREMENTS**
- Fluency in English, additional language ability is desirable
- Proficiency in Microsoft word, Excel, PowerPoint
- Ability to learn new systems quickly and can adapt to systems changes.
- A commitment to excellence and delivering flawless administration.
- Proven administration skills
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