
Key Account Manager
2 weeks ago
**Company Summary**:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
**Position Summary**:
The Key Account Manager is responsible for managing relationships with business clients, handling tender process, and helping clients to achieve success with the company’s products or services. You will be focusing on building long-term relationships, driving customer satisfaction, and fostering business growth by maintaining and expanding current accounts.
**Key Responsibilities:
**Client Relationship Management**:
- Build and maintain strong, long-lasting relationships with business clients.
- Act as the main point of contact between the company and its B2B clients.
- Understand the client’s needs, business objectives, and industry trends to provide relevant solutions.
- Provide excellent after-sales service, ensuring client satisfaction and retention.
**Account Growth & Development**:
- Identify growth opportunities within existing accounts to upsell and cross-sell products or services.
- Conduct regular reviews of client accounts to evaluate performance and present new opportunities.
- Proactively seek ways to add value to the client’s business and foster account expansion.
**Sales & Revenue Generation**:
- Achieve sales targets through account retention and growth.
- Collaborate with sales and marketing teams to develop strategies for acquiring new business within existing accounts.
- Prepare and deliver presentations, proposals, and product demos tailored to client needs.
**Negotiation, tender & Contract Management**:
- Negotiate contracts, pricing, tender process and service agreements to benefit both the company and the client.
- Manage the renewal process of contracts and ensure timely closure of deals.
**Problem Resolution & Support**:
- Serve as an advocate for the client, addressing any concerns or challenges they may face.
- Work closely with internal teams (e.g., customer support, product development) to resolve issues and improve service delivery.
**Data & Reporting**:
- Monitor client account performance and provide regular reports on sales, revenue, and client satisfaction metrics.
- Utilize CRM software to track and manage client interactions and sales pipelines.
**Market & Industry Knowledge**:
- Stay informed about industry trends, competitive landscape, and product updates to effectively address client needs.Provide feedback to internal teams based on client interactions to influence product development and service improvements.
**Skills & Qualifications**:
- 4+ years of experience in account management, sales, or client services in a B2B environment.
- Experience handling tender process
- Experience in collaboration solutions, IoT, or related fields would be highly advantageous
- Ability to understand and communicate complex technical concepts
- Strong ability to negotiate contracts and service agreements.
- Ability to analyze client data and market trends to make informed recommendations.Effective problem-solving skills, able to think strategically and manage multiple accounts simultaneously.
DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status
-
Key Account Manager
1 week ago
Singapore Gemini Personnel Full time**Introduction**: Job Summary -: To achieve key account target as per the budget for the region. Strengthen relationship with the key accounts and get incremental business. Support long-term strategic business development through analysis on customer and competitors. To be the central point of contact for the key accounts for the region and ensure and...
-
Key Account Manager
2 weeks ago
Singapore RECKITT BENCKISER (SINGAPORE) PTE LTD Full timeThe Key Account Manager reporting to Group Key Account Manager shall be responsible for maintaining and growing the company's key accounts in the Western Pharma and CVS. The role shall involve building and maintaining relationships with key stakeholders, developing strategic account plans, and collaborating with cross-functional teams to achieve company...
-
Singapore RGF Full time**Location**: Singapore **Salary**: Open **Industry**: Consumer Goods & Retail **Sub-industry**: Food & Beverage **Function**: Consulting **Job Description**: **Our Client**: Our client is the leading beverage company in Singapore and was established in 1977 by its parent company in Japan. They have carved a strong niche in the RTD beverage market with...
-
Key Account Manager
2 weeks ago
Singapore ECU-WORLDWIDE (SINGAPORE) PTE. LTD. Full time**Hello from Singapore!**: ECU Worldwide is your best partner from one of the major global hubs in the world, Singapore. In Singapore, we connect you to more than 120 countries through 106 export and 86 import trade lanes that form over 600 port connections. With an unparalleled access to niche trade lanes, we really simplify geographies for our...
-
Key Account Manager
7 days ago
Singapore TOHTONKU (S) PTE. LTD. Full timeFast-Moving Consumer Goods (FMCG) Company is currently looking Senior Key Account Manager to handle the key retailers in Singapore 1. Background in key account management with people leadership within the FMCG/ modern-trade 2. To provide Account Management to the assigned key accounts, good in developing new accounts and maintaining good relationship with...
-
Key Account Manager
5 days ago
Singapore LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD Full time**Job Responsibilities - Effectively managing and developing of new state based key accounts - Work with Regional Key Account Manager/Sales Manager and the Sales team on all key account related matters - Build strong rapport with key account customers and its stakeholders to ensure successful execution of sales and activities - Achieve the assigned and...
-
Key Account Manager
4 weeks ago
Singapore Mondelēz International Full timeJoin to apply for the Key Account Manager role at Mondelēz International Join to apply for the Key Account Manager role at Mondelēz International Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride.You support key account teams on a wide variety of activities to...
-
Key Account Manager
2 weeks ago
Singapore Randstad Singapore Full timeKey Account Manager (Modern Trade) / Leading FMCG Brand Join to apply for the Key Account Manager (Modern Trade) / Leading FMCG Brand role at Randstad Singapore Key Account Manager (Modern Trade) / Leading FMCG Brand 1 day ago Be among the first 25 applicants Join to apply for the Key Account Manager (Modern Trade) / Leading FMCG Brand role at...
-
Key Account Manager
2 weeks ago
Singapore Kalmar Full timeBROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world’s spreader suppliers. In fact, our market share is higher than all our competitors’ combined. Today, we manufacture close to 2,000 spreaders of all types every year and our spreaders are currently...
-
Key Account Manager
2 weeks ago
Singapore LION CORPORATION (SINGAPORE) PTE LTD Full time**Responsibilities**: - Develop retailer strategic planning and budget planning - Manage key account profit & lose, and study improvement through analysis of cost spending efficiency and product mix - Develop short and mid-term plan in the person account to stretch potentiality for company business - Manage sales growth of key accounts and monitor accounts'...