
Revenue & Reservations Manager
2 days ago
**JOB DESCRIPTION**
Reporting to the General Manager, you will be responsible for implementing revenue
management strategies to optimize revenue streams and achieve revenue targets. By
analysing trends like market demand and the booking pace, he or she shall implement
revenue optimising strategies and grow the property’s market shares through effective
pricing, business mixes and sales channel management. You are required to possess a
good situational understanding of market conditions, be able to translate such insights
into strategies, and can communicate as well as implement these insights and
strategies at the hotel property.
- Yield optimum revenue and RevPAR with a regular business review of rates, inventory, sales strategies, competitor set performance and booking pace.
- Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.
- Oversees the Reservations Department. Delegation of responsibilities, manage and set KPI for the Reservations team.
- Improve the property’s direct booking performance.
- Manage and oversee the online distribution strategy for all online sales channels.
- Assist in analysing the demand forecast for the property and provide and update weekly & monthly revenue forecasts.
- Participate in annual budget and rate rationalisation exercises.
- Directly responsible for managing distribution channels and revenue per available room (REVPAR) performance of the transient segment and all dynamic rates and achieve budgeted targets.
- Provide timely advice to the Sales Team on sales quotations.
- Ensure property’s rate parity, rate competitiveness and contents in all online platforms are up to date.
- Prepare and chair the Revenue Meeting.
- To ensure effective use of all revenue systems & forecasting tools.
- Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.Closely communicate with related departments, such as Sales, Marketing, Reservations and Operations on specific tasks.
**QUALIFICATIONS & EXPERIENCE**
- 3 years of Revenue Management or Pricing experience preferred
- Excellent communication, negotiation and problem-solving skills
- Able to work with mínimal direct supervision
- Must be a self-starter and pays great attention to details
- Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment
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