
Customer Service Executive
1 week ago
Job description
**Job description**
- Manage customer sales inquiries for both cash and credit transactions
- Up-sell or cross-sell company products and services as appropriate
- Builds positive and effective relationships with clients and ensures their satisfaction
- Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders
- Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given
- Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments
- Successfully negotiate pricing with customers, suppliers
- Process and release accurate invoices for all relevant sales
**Required Skills & Experiences**
- Diploma in any field
- Effective communication and interpersonal skills
- Experience in problem-solving and decision-making
- Ability to work and thrive under pressure in fast-paced environment while being able to multi-task
- Works cohesively as part of a team and has an enthusiastic and good team spirit
**Highlights and Benefits**
- Twice performance bonus a year, quarterly incentive schemes and annual profit sharing
- Medical and dental and TCM benefits
- Relevant training and invaluable experience.
- Free parking
- Yearly appraisal and career growth opportunity.
- Work for a company that cares about you.
**Working Hours**: 8:00 a.m. - 5:30 p.m.
**Working Location **:Kallang (5 days a week)
**Job Types**: Full-time, Permanent
**Salary**: $2,200.00 - $2,500.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Free parking
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 2 years (preferred)
-
Customer Service Executive
6 days ago
Kallang, Singapore Demant Singapore Pte Ltd Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for following up on leads generated from various marketing activities and hospital referrals. Your goal is to facilitate the smooth transition of customers through the sales process, while providing...
-
Customer Service Executive
2 weeks ago
Kallang, Singapore ALLIED FOOD Full time $40,000 - $60,000 per yearCOMPANY DESCRIPTION Allied Food is a food import and distribution company under the Allied Container Group.Headquartered in Singapore, the company is a mid-sized enterprise with over 300 employees, and actively collaborates with leading corporations from Korea, Malaysia, and Japan.Currently, Singapore produces only 10% of its food domestically and imports...
-
Customer Service Executive
4 days ago
Kallang, Singapore O.C. Tanner Full timeO.C. Tanner helps organisations accomplish and appreciate great work. Thousands of our clients globally use our cloud-based technology, tools, awards, and education services to engage talent, increase performance, drive goals, and create experiences that fuel the human spirit. We help people all over the world thrive at work. Due to an internal secondment,...
-
Customer Service Executive
1 week ago
Kallang, Singapore EXTRA SPACE SINGAPORE HOLDINGS PTE. LTD. Full time1 year exp **Roles & Responsibilities** This role supports the Manager on the daily administration of the facility, ensures that costs are minimised and income meets or exceeds the set budget targets and that all customer's enquiries are attended to efficiently and professionally on a timely basis. **Essential Duties & Responsibilities**: - Promptly...
-
Customer Service Executive
2 weeks ago
Kallang, Singapore Lim Kim Hai Electric Co (S) Pte Ltd Full time $4,000 - $6,000 per year**Job description** - Manage customer sales inquiries for both cash and credit transactions - Up-sell or cross-sell company products and services as appropriate - Builds positive and effective relationships with clients and ensures their satisfaction - Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to...
-
Customer Service
2 weeks ago
Kallang, Singapore CARDIOSCAN ASIA PTE. LTD. Full time $40,000 - $60,000 per yearThe role of Sales and Customer Support Administrative is an integral part of the team. You will be the first point of contact for visitors to our business and the 'owner' of the receipt and release of goods process within our business. You will work both independently and within the Singapore team, to diligently plan, organize and carry out activities that...
-
Customer Service
1 week ago
Kallang, Singapore FS Tech Pte Ltd. Full time**Responsibility** - 1. Provide excellent customer service to all Clients and Customers; - 3. Contact for and coordination of product recalls; - 4. Tracking of shipments; - 5. Translation work; - 6. Support Web-Analytics, as needed; - 7. Perform other duties as assigned. **Requirements:** - 1. 1 years plus in customer service (optional); - 2. Experience...
-
Customer Service Executive
2 weeks ago
Kallang, Singapore LIM KIM HAI ELECTRIC CO. (S) PTE. LTD. Full timeThe incumbent is responsible for sales activities, customer satisfaction, and achieving sales, profit, and key performance indicators (KPIs) targets for the assigned industry’s subcluster in alignment with the company’s goals. This includes working with customers, suppliers, and internal departments to meet objectives, managing accounts receivable, and...
-
Customer Service Executive
6 days ago
Kallang, Singapore SPACEMAN INNOVATIONS PTE. LTD. Full time4 years exp **Roles & Responsibilities** To ensure we offer the best experienc to our valued customers including: First port of call for customer issues, troubleshoot and resolve issues with Director assistance as necessary. Enhance, circulate and follow Standard Operating Procedures. Liaise with the sales team and the operations and delivery...
-
Customer Service Associate
1 week ago
Kallang, Singapore CO-LOGISTICS PTE. LTD. Full time2 years exp **Roles & Responsibilities** **Responsibilities**: - Compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions - Make suggestions for improvements by identifying relevant features and benefits - Participate in training opportunities provided by the organization or by...