
Executive, CRM
1 week ago
Our Client in the Automotive Industry is looking for a Executive, CRM & Data Analytic.
**Position: Executive, CRM & Data Analytic**
**Salary**: $3,000 to $4,000
Location: West
Working Hours / Days: 8.30am - 6.00pm (Mon to Fri)
**Responsibilities**:
**CRM & Data Analytics**
- Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.
- Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.
- To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.
- Support leads assignment and monitor follow-up tasks closely by the sales team.
- Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.
- Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.
- Plan and build customer journeys in SFMC
- Identify and extract target database on SFMC
- Set up and schedule eDM blast
- Customer Interaction Centre Management
**Day to Day Operations**
- Leads assignment for Sales team.
- Customer account creation for new leads.
- Campaign tagging for customers’ account.
- Customer profiling, data mining and customer need analysis
- Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.
- Track, generate and analyse weekly sales funnel and campaigns reports.
**Requirements**:
- Diploma/Degree holders in Marketing / CRM / Business Administration.
- 1-2 years of Marketing/CRM-related experience.
- Knowledge of CRM principles and customer journeys.
- Meticulous and well-organised with the ability to multitask under pressure.
- Takes initiative to lead projects and improve job processes.
- Agile and keen to learn new skills.
- People’s oriented mindset.
- Keen interest in CRM & Data Visulisation platform such as Salesforce, SFMC, GDMS and / or Tableau
- Comfortable in CRM technical aspects such as integration, API and etc.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement
Lionel Wang
Dynamic Human Capital Pte Ltd
Registration Number: R22109915
EA License: 12C6253
-
CRM Executive
2 weeks ago
Singapore LVMH Full time**Poste** **Mission** The CRM Executive will be supporting our CRM Manager, SEAA in the co-ordination of events/activities, performing CRM administrative duties and generating CRM related reports to support in achieving CRM KPIs. **Roles and Responsibilities** - Support the CRM Manager on a year-round store CRM action plan aligning with our marketing...
-
CRM Executive
1 week ago
Singapore WATSON'S PERSONAL CARE STORES PTE LTD Full time**Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...
-
CRM Executive
2 weeks ago
Singapore Eight Talons Consulting Pte Ltd Full timeTitle - CRM Executive **RESPONSIBILITIES** - Develop and manage the company's Customer Database, ensuring data completeness, cleanliness and accuracy. - Analyzes Customer Relationship Management (CRM) system data in response to sales and brand initiatives or enquiries records such as customer information, call patterns, demographics etc to identify facts...
-
CRM Executive
1 week ago
Singapore Watson's Personal Care Stores Pte Ltd Full time**Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...
-
CRM Executive
2 days ago
Singapore CLUB 21 PTE. LTD. Full time**Job Summary** You will be part of the CRM Singapore team to develop the programme and implement effective CRM marketing strategies to maximize customers engagement and brand loyalty. **Responsibilities**: - Propose, execute campaigns and organize experiential events to engage customers. - Secure New Privilege / Redemption Partners for the Club 21 Card...
-
CRM Executive
2 weeks ago
Singapore HR AFFILIATES Full timeSupport customer engagement programmes, brand campaigns and communications Plan and execute CRM strategies/ campaigns Personalisation of customer segments and creative dynamic content. Customer engagement and manage customer lifecycle Track, analyse and report the effectiveness of these campaigns to retain existing customers, increasing brand loyalty, and...
-
Marketing Executive
1 week ago
Singapore AMOREPACIFIC SINGAPORE PTE. LTD. Full time**Brand: Laneige** **CRM Strategy & Execution** - Develop and implement CRM strategies to drive customer retention, engagement, and sales growth. - Plan and execute end-to-end CRM and loyalty campaigns, including ideation, performance tracking, and ROI analysis. - Drive new member recruitment via targeted acquisition efforts across digital and offline...
-
Executive, CRM
4 days ago
Central Singapore Sime Darby Full timeCompany: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...
-
Junior CRM Executive
3 days ago
Singapore BHG (SINGAPORE) PTE. LTD. Full time**Job Description & Requirements**: BHG is a Company undergoing a major transformation - we are creating exclusive designer quality merchandise at affordable prices, and bringing these desirable international brands to your doorstep. We’re changing rapidly - our merchandise, our stores, our entire customer experience - and we are looking for people who...
-
Executive, CRM
4 days ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...