Regional HR Senior Executive/asst. Manager

**About Us**:

- An Australian Stock Exchange (ASX) Top 100 business IDP is a pioneer in international education services. Our_**_ _**_core business lines include student placement to Australia, US, UK, Canada, Ireland and New Zealand institutions and English-language testing._
- We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations._
- As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities, and organisations than any other._

**_ IDP is truly international. We have a culture that celebrates diversity._**_ With more than 5,000 people around the world, when you join IDP you become part of a connected community that supports you from where you are today, to where you want to be tomorrow_**_._**

**Position Purpose**:
The Regional People Experience Senior Executive/Asst. Manager - SEA, is responsible for driving all people related matters and managing the day to day implementation of People Experience initiatives and policies in both operational and strategic levels in order to achieve **high performance and high engagement organisation**.

The role will be working closely with the Regional People Experience Director (RPXD) and the People Experience (PX) teams in both Country and Global offices, to develop and deliver a number of programs and campaigns aiming to provide our people with the best employment experience.

Key responsibilities are as follows;
- Promote employee **wellbeing, engagement and sustainability** in the region
- Collaborate with the Country and Global People Experience teams to **implement new projects and campaigns **to improve and enhance employees' experiences working with IDP.
- Co-design with Global team and implement **talent management** program to identify and carry out succession planning initiatives.
- Responsible for creating and implementing **training and development** programs and overseeing the development of careers. Sets performance metrics, evaluate productivity, and assist employees to create long-term career plans within an organization.

**Responsibilities**:
**_ Employee Wellbeing, Engagement & Sustainability_**
- Design and lead overall Employee Wellbeing & Engagement roadmap (inclusive of Global and Regional work programs), and work with Country PX teams on implementation of the programs to foster high performance and engagement culture
- Support the integration of IDP’s sustainability strategy and implementation across the region with a creative and digitalized sustainability initiative annually, keeping abreast of evolving sustainability policies, trends and competitive activity
- Be the Voice of the Regional office. Develop, execute, and evaluate internal communication plan to ensure initiatives, and organisational information are communicated regularly and effectively
- Design and deliver Regional employee engagement survey and monitor completion of Global surveys as and when necessary. Review survey results and propose action plans to improve Employee Net Promoter Scores (eNPS)
- Drive an adoption of the internal social media, JAM, to deliver a great people experience through regular content contributions and active participation in relevant discussions and topics.
- Promote and administer employee recognition awards programs such as Regional and Country Excellence Award programs
- Organise employee social events, including but not limited to team building, holiday events, and company outings.

**_ Learning & Capability Development _**
- Champion learning and development programs for SEA in collaboration with Global and Country teams (e.g. Diversity, Equity and Inclusion, etc.)
- Monitor and track completion of learning and development (L&D) related programs (GROW, Destination Certification etc.), for Global and Regional updates to meet the desired outcomes
- Design and deliver regional people development strategy in collaboration with Global, ensuring that development programs are aligned to IDP’s strategic direction and business plans
- Collaborate with Country teams to identify individual/team competencies and develop role-based competency frameworks
- Coordinate with Country teams to identify Subject Matter Experts (SMEs), new participants for global initiatives

**_ Talent Management & Succession Planning_**
- Lead and facilitate talent management program including talent identification and succession planning for key roles across the region
- Design and implement development programs for the identified talents with in collaboration with the Global Learning team

**_ Employee Relations_**
- Manage employee complaints and grievance procedures, and facilitate counseling in conjunction with other stakeholders
- Proactively prevent/deal with disputes through mediation
- Promote the relationship between the organisation and unions or employment/governmental bodies to ensure compliance and