Technical Deployment Advisor

Technical Deployment Advisor
Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Responsibilities**
Customer Order: Requirements & Support
- Supports senior team members in documenting and validating customers' order requirements, and develops technical knowledge of the data centers

Customer Order: Project Planning
- Creates simple task list to document and understand the customers' deployment, shadowing more senior team members on development of project implementation plans

Customer Order: Project Implementation and Delivery
- Works on assigned project activities
- Supports senior team members on inventory auditing and records keeping during project implementation

Cross Functional, Customer Support & Customer Communications
- Supports senior team members on the investigations and resolutions of customers' and cross-functional issues during project implementation
- Learns Equinix Operations Policies and Processes

Process Support/Optimization
- Learns and follows business and/or technical processes within the data center; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)

Systems Support
- Develops knowledge of and learns business systems (i.e. Siebel Fulfillment) within Equinix

Data Support/Analysis
- Supports the team in ensuring Operations provisioning data is accurately input into Equinix business systems (i.e. Siebel Fulfillment)
- Supports the team in any physical audit efforts

Vendor Support
- Supports the team and Data Center Operations Support on any required Vendor support

**Qualifications**
- 3+ years operations / project management experience in a Data Center environment is a plus
- Diploma and above in IT -related or Electrical / Mechanical Engineering field preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Visit our Career page **here** **to understand about Equinix COVID-19 Vaccine Policy.