Logistic & Customer Care Specialist

5 days ago


Outram, Singapore La Bottega Far East Pte. Ltd. Full time

La Bottega is looking for a logistic & customer care specialist to support its new office in Japan.

**Key Responsibilities**:

- Issuing Purchase Orders to the suppliers (and all documents related to the passive order cycle).
- Issuing related Proforma Invoices to the clients (and all documents related to the active order cycle such as packing list, invoices).
- Being capable to take care of the full active/passive order cycle and issuing all the related documentation through the company’s ERP software.
- Maintaining the communication with the supplier and the clients.
- Handling communication and documentation with forwarders for import procedures.
- Handling communication with local 3PL for the shipping of the orders to our clients in Japan.
- Being the main contact point of the local clients for orders status update, follow up and daily communications.
- Keeping control of the stock situation in our local warehouse to guarantee levels of stock for our clients.
- Taking care of gathering forecasts from clients and prepare reports for the operation manager for stock planning.

**Basic skills required**:

- Good level of written English
- Previous experience in logistic operations (import/export) and related knowledge on the documentation to be prepared
- Able to work with Microsoft office package (Word/Excel)
- Good communication skills required for the customer care side of the job

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental insurance
- Health insurance

Work Location: In person
- Health insurance



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