Patient Service Officer

Roles & ResponsibilitiesAs part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call...

**Working location: Mount Elizabeth Novena Hospital** **Working hrs: 5.5 days office hrs** The Patient Relation Officer assists customers with all enquiries, is responsible for the patient registration and billing processes and appointment booking. The Patient Relation Officer will also offer excellent customer service to all customers including patients,...

As a Patient Service Officer, you will be part of a team who is focused on delivering high quality healthcare experiences for the patients: Attend to patient enquiries over the counter to provide information on clinic services. Update patient registration information and process medical records in accordance with standard operating procedures and clinic...

: The Patient Service Associate provides quality frontline services to patients and their family members in a clinical setting, such as Specialist Outpatient Clinics. Core duties include patient registration, appointment bookings, medical records management and cashiering. He/She also sees to front-line patient relations, performs financial counselling and...

Roles & ResponsibilitiesJob DescriptionPrepare and clean the room, turn on the machines in the morning. Oversees proper functioning and cleanliness of equipment, printer and ensure regular quality assurance checks and maintenance of printers. Maintain records of maintenance performed. Register patient for their examinations in the HIS and enter the correct...

The Patient Service Officer (PSO) ensures and upholds the Parkway Shenton service experience at our clinics. PSO provides the first touchpoint for the patient upon arrival to the point when the patient enters and leaves the clinic. **Responsibilities**: - Perform frontline operations that include (but not limited to) registration, appointment scheduling,...

**Responsibilities** - Ensure patient’ needs are attended. - Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations. - General administrative duties including filing, update of patient database, mailing,...

Roles & ResponsibilitiesYou will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job...

**Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** **Working hrs: 5.5days office hrs** - Assist in the management of customer service at registration & booking office. **Key accountabilities**: - Performs duties of Customer Service Officer by providing excellent customer service to all customers - Ensure telephone courtesy and patient...

**Roles & Responsibilities** **Responsibilities**: Front Desk Services - Prepare service reports by collecting and analyzing patient’s information - Attending incoming calls (new enquiries or exisiting patients) - Change or cancel patient’s appointments Patient Servicing and Relationships - Register and maintain patient’s account by recording medical...