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Retail Area Manager
2 weeks ago
U Stars Pte Ltd is seeking a dedicated and experienced Operations Area Manager to oversee multiple retail outlets under our Retail Services Division. This position is ideal for a results-driven individual with strong leadership skills and a solid background in managing both fresh produce (e.g. fruits and vegetables) and dry goods across day-to-day store operations.
Key Responsibilities:
- Oversee daily operations of multiple outlets to ensure efficient and consistent execution of retail standards
- Lead, coach, and support Store Managers and retail teams to meet sales targets and deliver excellent customer service.
- Monitor store performance, execute operational strategies, and ensure adherence to SOPs and company policies.
- Ensure proper handling, display, and stock rotation of both fresh products and dry goods, maintaining quality, hygiene, and presentation standards.
- Conduct regular store visits and audits to identify areas for improvement and implement corrective actions.
- Drive stock control accuracy through regular checks, inventory control, and coordination with the logistics team.
- Coordinate with merchandising, HR, and buying teams to support promotional activities and operational needs.
- Analyse sales reports and operational data to drive productivity and profitability.
- Plan manpower allocation and support recruitment, training, and performance management.
**Requirements**:
- Diploma or higher in Business, Retail Management, or related fields.
- Minimum 3 years of experience in multi-outlet retail operations, preferably in supermarkets or convenience chains.
- Strong understanding of retail SOPs, inventory management, and product handling (fresh and dry).
- Excellent leadership, communication, and problem-solving skills.
- Ability to work independently, multitask, and adapt to a fast-paced retail environment.
- Bilingual in English and Mandarin is an advantage (to liaise with Mandarin-speaking staff or vendors).
- Willingness to travel between store locations and work flexible hours when necessary
**Interview Location**:
**U Stars Pte Ltd**
19 Senoko Crescent
Singapore 758273
