Retail Area Manager

1 day ago


Singapore MDM LING BAKERY PRIVATE LIMITED Full time

**Job Summary**:
The Retail Area Manager oversees the performance and operations of multiple retail stores within a designated region. Responsible for driving sales, ensuring operational excellence, managing teams, and upholding company standards across all locations.

**Key Responsibilities**:

- **Leadership & Team Management**
Supervise, coach, and motivate Store Managers to achieve sales and performance goals.
Conduct regular store visits to monitor performance and provide support.
Lead recruitment, training, and development of store staff.
- **Sales & Business Development**
Analyze sales reports and KPIs to identify growth opportunities and underperforming areas.
Develop and implement strategic initiatives to increase sales and profitability.
Set and monitor sales targets for each store.
- **Operational Excellence**
Ensure all stores comply with company policies, SOPs, and visual merchandising standards.
Monitor inventory levels, stock management, and loss prevention strategies.
Oversee store openings, refurbishments, or closures within the area.
- **Customer Experience**
Uphold a consistent and exceptional customer experience across all stores.
Handle escalated customer issues when necessary.
- **Budget & Reporting**
Manage area budgets, expenses, and P&L performance.
Prepare regular reports for senior management on area performance, challenges, and action plans.

**Requirements**:

- Proven experience as an Area Manager, District Manager, or similar role in retail.
- Strong leadership and people management skills.
- Excellent analytical, communication, and problem-solving abilities.
- Solid understanding of retail operations and customer service standards.
- Proficient in MS Office and POS systems.
- Ability to travel frequently within the assigned area.


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