Customer Service Officer/ Sales Co Ordinator

6 days ago

North Bridge Road, Singapore Jobally Pte Ltd Full time

Sales Co Ordinator / Customer Services Executive - Order fulfilment x 3

Responsibilities and Accountabilities:

- Taking care of export/import business coordination mainly in ASEAN, South-West Asia, China, Japan or India and Australia
- To ensure export documentation is completed accurately
- Preparation of accurate document instructions to shipping lines
- Preparation of accurate documents for lodgements with Banks in accordance with customer supplied Letters of Credit
- Communication, negotiation and relationship development with BSM customers, Related parties (Banks and compliance partners)
- Pro active participation in workflow process improvement
- Management of Documentation release against timelines
- Arrangement of shipment and required internal process

Requirements:

- Minimum Diploma holder and above
- 3 years of relevant experiences
- Strong organisational skills, attention to details, excellent level of accuracy and self-starter with good learning mindset
- Good analytical and problem-solving skills and ability to adapt to changing environment.
- Good oral, written communication skills and active listening skills.
- Able to work effectively independently.
- Proficiency with MS Excel, Word.
- Knowledge of commonly used concepts, practices, and procedures used in shipping will be advantageous (e.g., Incoterms, contract administration, international trade administration, import/export documentation procedures, Letter of Credit)
- Knowledge in SAP (will be advantageous)
- Air shipment or Sea Shipment arrangement experiences is a must

EA Licence No 18C9228 RCB No. 201814235W Registration No. R1108261 (Tan Li Tze)

**Job Types**: Full-time, Permanent

**Salary**: $3,300.00 - $4,600.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Letter of credit: 2 years (required)

Work Location: One location

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