Assistant / Customer Service Manager - Seafreight

Lead and manage the Seafreight Operations Team Job Responsibilities: - Manage and lead the entire Seafreight Team - Review & analyse operational capacity to maintain high quality service - Resolve inter-business units’ disputes and roll out seafreight initiatives - Collaboratively work with Sales, CS and Operations team on the standard oprating...

Customer Service Officer RoleYour primary objective as a Customer Service Officer will be to provide top-notch customer service and support to our clients in the seafreight industry.Key Responsibilities:• Respond promptly to customer inquiries, addressing their concerns and resolving issues efficiently.• Collaborate with overseas agents to gather...

5.5 day work week - Coordinate seafreight shipments and transport arrangements - Book services with co-leaders for import and export and transhipment requirements - Prepare import and export permit declarations for Customs clearange - Process customers’ orders promptly - Work closely with internal departments to coordinate customers’ shipments - Training...

**About the role** The incumbent will be part of a larger team within the O&G department in providing seamless and customer-focused solutions to support the achievement of business objectives. **What you will be doing** - To act as focal point for all customer’s queries (Commercial / Service related) - To ensure compliance of Customer’s SOPs at all...

Job DescriptionWe are seeking a skilled and detail-oriented Freight Coordinator to join our team. As a Freight Coordinator, you will play a vital role in ensuring the smooth operation of seafreight activities.Assist in coordinating seafreight operations, including booking, liaising with agents, customers, truckers, and contractors for shipment...

**About the role** The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **What you will be doing** - Handle customer’s enquiries promptly - Ensure compliance with customers’ Standard Operating Procedures - Liaise with overseas agents...

About the role The incumbent will be part of a larger team within the Energy and Projects department in providing seamless and customer-focused solutions to support the achievement of business objectives. What you will be doing - To act as focal point for all customer’s queries (Commercial / Service related) - To ensure compliance of Customer’s SOPs at...

Airfreight & Seafreight Shipping Officer: - Handling shipping document with problem solving skills. Communication with customer / vendor **Minimum requirements**: - Knowledgeable on shipping documents, customs clearance, etc. - Knowledge in CargoWise for airfreight will be advantage. - Good attitude and process customer service mind - Good communication...

1 year exp **Roles & Responsibilities** **Job Summary**: The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **Responsibilities**: - Handle customer’s enquiries promptly - Ensure compliance with customers’ Standard Operating...

**Responsibilities**: - Handle customer’s RFQs and/or Tenders assigned by the Company - Prepare RFQs/Tenders according to the customer’s tender requirements - Work closely with Superior to support the tender management and submission. - Prepare seafreight/airfreight import, export, offshore and trucking quotation to customers Requirement - Monday to...