
Senior/ Patient Service Associate
17 hours ago
**Job Description**:
As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
**Responsibilities**
- Ensure overall décor and cleanliness in the clinic, and that daily equipment are functional and relevant reading materials are up to date
- Trace case notes for appointment and walk-in patients
Counter assistant, registration and cashiering
- Handle patient feedback; escalate to senior patient service associate/service team leader when needed.
- Adhere to clinic/department and hospital policy and procedure (eg: SOP)
- Assume any other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executive
**Requirements**:
- Minimum GCE “O” Level above
- Healthcare or service or related industry is preferred
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast pace environment
People Profilers Pte Ltd
DID: 6950 9738
Lim Yi Tian, Candy
EA License No. 02C4944
Registration No. R1109829
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