Patient Service Associate Position

2 weeks ago


Singapore beBeePatientService Full time $4,500 - $5,500
Job Title: Senior Patient Service Associate

We are seeking a highly skilled and experienced Senior Patient Service Associate to join our team. The successful candidate will be responsible for delivering exceptional customer service, creating a warm and welcoming atmosphere for all internal and external customers/patients, and providing excellence in patient care and satisfaction.

Key Responsibilities:
  • To deliver friendly, efficient customer service and create a positive experience for patients and visitors.
  • To ensure that the Operating Theatre and Endoscopy Centre Lists are arranged efficiently and effectively.
  • To make reminder calls and confirm procedural appointments with patients for all surgical areas.
  • To assist in providing solutions and advice on enquiries for patients.
  • To work with other department stakeholders to ensure that the patient has a smooth journey with Alexandra Hospital for their procedure.
Required Skills and Qualifications:
  • Candidate must possess at least


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