IT Service Delivery Manager

Roles & ResponsibilitiesPARCEL DELIVERY DRIVERS REQUIREDWORK WITH OUR COMPANY TO DELIVER PARCELS TO DIFFERENT AREAS AROUND SINGAPORE.HARDWORKING VALID DRIVING LICENSE HAVE A SMART PHONE ABLE TO SPEAK BASIC ENGLISH SINGAPOREAN ONLY WEST AREAAPPLICANTS INTEREST PLEASE CONTACT 8651 9966 VIA WHATSAPPTell employers what skills you haveCustomer Service...

**Requirement** - Diploma / Degree in Information Systems, Computer Science or equivalent - More than 3 years of IT project management experience and at least 5 years of IT experience - Familiar with Software Development Life Cycle (SDLC) - Experience in IT business analysis techniques **Responsibilities**: - Service Management, Liaise and work directly...

**JOB DESCRIPTION** **Role**:HR Service Delivery Manager **Reports to**: Managing Director **Location**: Various global destinations **The Role** This is an exciting position for an experienced HR professional with an entrepreneurial mindset who is willing to embark in a start-up of an international HR service provider company in a new country. The...

About the opportunity **Responsibilities**: - Own and implement end-to-end customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. - Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. - Analyze campaign...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

Roles & ResponsibilitiesYou are responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous...

About the opportunity We are looking for a highly motivated **Senior Manager, FP&A (APAC)** to be based in our regional Singapore office! **Responsibilities**: - Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses. - Partner with regional business heads and country managers in...

About the opportunity Our Regional Finance Team is seeking a highly motivated Finance Controlling Senior Manager to oversee the Q-Commerce controllers of a portfolio of countries as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controlling Senior Manager is based in the Singapore and...

About the opportunity We are looking for a highly talented **Lead/Senior Manager FP&A - Q-Commerce, APAC **to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create...

**Service Delivery Manager **Job Description & Requirements** Our esteem client is looking for a Service Delivery Manager The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary **Responsibilities**: - **Good in Managing service delivery budgets,...

**Service Delivery Manager **Job Description & Requirements** Our esteem client is looking for a Service Delivery Manager The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary **Responsibilities**: - **Good in Managing service delivery budgets,...

About the opportunity **Manager, Strategy & Planning** We are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy for Malaysia, Philippines, and Thailand markets. The Strategy and Planning Manager will combine great analytical skills, exceptional strategic thinking, and...

A Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A service delivery manager plays a vital role in boosting the user experience...

Roles & Responsibilities5 day work weekLocation : Buona VistaService Delivery ManagerJob OverviewThe Service Delivery Manager plays a critical role in leading the service delivery team to provide high-quality IT services to support educational institutions and initiatives. This role ensures seamless service delivery, manages service level agreements (SLAs),...

Job Title: Service Delivery Manager Location: Singapore **Job Overview** Bottomline Technologies is looking for an enthusiastic Service Delivery Manager to lead a team of SWIFT and Application consultants across Singapore, Malaysia, Indonesia, Thailand and India, coordinating the implementation, upgrade and training of Bottomline solutions. The Service...

**General roles and responsibility required of this role**: - Review monitor and report on committed service performance to contract both hard and soft deliverables including maintenance of business activities, improvement activities and end user feedback. - Lead/update/understand and champion the measurement process by which SLAs are accessed including the...

**RESPONSIBILITIES & TASKS**: - The ownership and accountability for delivery of Service - The support, development, and maintenance of MPS program standards (i.e. print policy, operations manual, - billing etc.) as defined by the Statement of Work - Providing a focus for SLA management and Customer satisfaction across the applicable Customer Sites. -...

**About Avaya**: **About the Opportunity**: The purpose of this role is to act as a liaison between Avaya Operations Services and customers to ensure customer satisfaction and to meet operational service level agreements based on contractual obligations. This person develops and maintains customer relations by being the operational focal point for AOS scope...

Roles & ResponsibilitiesWe are looking for an IT service professional with customer and serviceorientation and proven working experience. Service Delivery Manager's duty isto facilitate the planning, timely execution, and delivery of all relevant projects,on budget and within scope, in accordance with business priorities. In thisposition, you will be the...

Strong hands-on knowledge of ITIL disciplines - Strong on Microsoft Excel & PowerPoint and ITSM tools like ServiceNow - ITIL V3 Foundation certified - Experienced in a large-scale of incident & problem management, escalation procedures and related communication processes - Change Management: o Ensure Change Requests meet the standard of quality information,...